Area Clinical Director (North Central)

About the role

The Area Clinical Director (ACD) serves as a senior area leader responsible for enabling Laser Adjustable Lens (LAL) adoption and clinical execution at scale across a defined geography. This role combines strategic and operational leadership to drive adoption growth, onboarding and growth within mature customer sites, and support site readiness, performance optimization, and regional consistency.

Responsibilities

• Partner with the Area Sales Director to align clinical strategy and resource deployment to the area's business direction and account priorities, ensuring clinical execution advances commercial goals.
• Drive performance across area by supporting peer field leaders in LAL training execution, clinical workflow resolution, and site ramp-up strategies.
• Ensure CS teams are adequately resourced and consistently trained to deliver onboarding and sustained adoption execution.
• Lead execution of national clinical initiatives, LAL adoption acceleration programs, and same-store optimization efforts at the regional and area level.
• Contribute to the development and iteration of LAL adoption programs in partnership with the Area Sales Director.
• Oversight with regional reviews focused on training quality, adoption effectiveness, and clinical readiness across sites.
• Build and refine consistency with clinical data reporting, CRM adoption, and cross-functional learning.
• Ensure program execution stays consistent with the team's education standards across territories and contribute to increasing field adoption.

Requirements

• Proven ability to lead clinical adoption execution across diverse field teams and healthcare settings.
• Strong knowledge of cataract surgery workflows, diagnostic protocols, and patient counseling dynamics.
• Demonstrated experience driving clinic-level adoption and executing training programs at scale.
• Operational discipline in managing team KPIs, training milestones, and workflow improvements.
• High competency in cross-functional collaboration, particularly with commercial field leaders.
• Excellent communication and coaching skills for team development and stakeholder engagement.
• Strategic problem-solving mindset with data fluency across CRM, training logs, and outcomes tracking.

Education, Experience, And Training

• Bachelor's degree in life sciences, healthcare administration, BSc in Optometry, or related field desirable.
• COT, COA, COMT, CCOA certification, or BSc/Master of Optometry.
• 10+ years of experience in ophthalmic clinical field roles, with at least 4 years in a leadership capacity; 3–5 years of clinical leadership experience.
• Demonstrated history of building, managing, and developing high-performing clinical teams.
• Prior experience with premium IOL adoption, surgical workflow implementation, and patient conversion strategies strongly preferred.
• Training to be completed per the training plan for this position as maintained in the document control system.

Performance Metrics

• YoY growth in clinical regions under supervision.
• Clinical readiness and site success scores post-onboarding.
• Regional execution of clinical strategy initiatives.
• CS training quality, team engagement, and retention metrics.
• Accuracy and completeness of CRM clinical reporting.

Benefits

• Professional certifications such as COT, COA, COMT, CCOA or equivalent certification.
• Proficiency with Microsoft Office Suite.
• Familiarity with CRM platforms and data tools such as Power BI to guide adoption strategies, manage territory performance, and extract actionable insights.

Schedule

This position will be based in Minneapolis, MN, Chicago, IL, or Indianapolis, IN. Regular local travel is required to support customers and team members throughout the region so candidates must reside in or near those cities.

Pay

$150,000-$200,000 Per Year