Area Business Specialist, Neurology (Rare Disease)-Chicago, IL

Responsibilities

• Achieve territory product sales goals and activity goals by executing against company-defined performance expectations, metrics, and customer engagement objectives.
• Leverage internal data sources, analytics, customer insights, and cross-functional resources to identify high-potential HCP and account opportunities and develop/execute a territory business plan to achieve sales objectives.
• Interpret market research, data, and other sales analytics to develop a territory business plan to achieve territory business objectives.
• Create rapport and credibility with HCPs to create urgency around the identification, diagnosis, and treatment of underserved rare disease patients, driving timely therapy initiation and sustained treatment adherence in compliance with Xeris policy.
• Engage all appropriate stakeholders within the practice including physicians, nurses, medical assistants, office staff, referral coordinators, and prior authorization personnel to identify patients, address barriers, and drive patient pull-through from diagnosis to treatment initiation.
• Effectively utilize available company resources, including field analytics, account data, marketing campaigns, speaker programs, peer-to-peer education, disease state materials, patient-finding resources, and cross-functional support, to develop account strategies, uncover patient opportunities, and improve customer engagement and patient pull-through.
• Develop and maintain strong cross-functional partnerships with PAMs and internal stakeholders, fostering a collaborative, efficient, and aligned approach to driving customer engagement and facilitating patient treatment initiation.
• Collaborate with Regional Business Directors and peers to share best practices and implement strategic initiatives.
• Contribute market intelligence and customer insights to support organizational growth and strategic decision making that will benefit the broader sales organization.
• Partner with Marketing, Training, Market Access, and Commercial Operations to maximize the use of company resources and drive impactful customer engagement, behavior change, and improved patient care.

Qualifications

• Bachelor’s degree (BA/BS) required, advanced degree preferred.
• Minimum of 5 years of successful sales experience in the life sciences industry required.
• 2+ years of rare disease product promotion experience preferred; candidates with a proven track record in specialty pharmaceutical sales will also be considered.
• Experience in rare disease, ultra-rare disease, specialty pharmaceuticals, or neurology preferred.
• Proven record of sustained high sales performance and achievement.
• Strong knowledge of sales processes required; knowledge of rare disease products, markets, and patient journey processes preferred.
• Strong analytical skills and business acumen required.
• Valid U.S. state-issued driver’s license required.

Skills

• Demonstrates strong leadership, teamwork, and collaboration skills, along with a high level of accountability, professionalism, and adaptability.
• Possesses excellent written and verbal communication, analytical thinking, problem-solving, decision-making, organizational, and multitasking skills.
• Exhibits attention to detail and a self-starter mindset with the ability to effectively prioritize and execute in a dynamic environment.

Professionalism and Continuous Development

• Represents the organization professionally and ethically to internal and external stakeholders as a trusted representative of Xeris, championing the company’s mission and vision while driving strategic value for customers to improve patient outcomes.
• Maintains compliance with all company policies, industry regulations, and healthcare laws.
• Demonstrates accountability for personal development and continuously seeks opportunities to improve effectiveness and performance.
• Embraces coaching and feedback while exhibiting a growth mindset and commitment to excellence.
• Actively contributes to a positive, collaborative, and high-performing culture.

Benefits

• Comprehensive benefits package that includes additional elements such as paid time off benefits, various health, vision, and dental insurance options, 401(k) retirement benefits and more for eligible employees.
• The Company also offers a comprehensive benefits package that includes additional elements such as paid time off benefits, various health, vision, and dental insurance options, 401(k) retirement benefits and more for eligible employees.