Arcade Technician Manager

General Essential Duties

• Provides tasks to team appropriately depending on the condition of the facility including Bowling, Arcade and Spo-cha machines.
• Follows up to complete any assigned work.
• Ensures that bowling equipment and amusement arcade games are being serviced and maintained at the highest level of operating proficiency.
• Identify and suggest repairs/replacements of malfunctioning equipment to the General or Sr. General Manager for final approval as appropriate.
• Trains other mechanics in safety procedures and standards of operation for all equipment, building maintenance, and preventative maintenance programs.
• Ensures equipment operational compliance with appropriate laws and policies to include OSHA safety practices and procedures.
• Responds to error calls for any bowling, spo-cha or amusement arcade issues.
• Conducts inventory on all facility equipment including Bowling, Amusement and Spo-cha related items.
• Keeps a clean and organized workshop.

Non-Essential Duties

• Conducts alcohol and age restriction control in accordance with company policies.
• Maintains high ethical standards in the work place.
• Reports all irregular issues and problems to general management for solution.
• Maintains good communication with all employees and outside contacts.
• Complies and maintains confidentiality of all company policies and procedures.
• Responsible for maintaining a clean and safe working area.

Qualifications

• Possess a strong sense of customer service and interpersonal skills to include high integrity and respects for everyone.
• Demonstrate solid communication, strong critical and analytical thinking skills, and appreciation for diversity (thought, ethnic, gender, etc.).
• Education and/or Experience: Two years related experience, or equivalent combination of education and experience preferred.

Physical Demands

• Regularly works in a bowling center/arcade environment where high levels of noise, dust and activity can be expected.
• The noise level in the work environment is usually loud.
• Regularly required to bend, stretch, twist, climb and have a high level of mobility/flexibility in small spaces.
• Required to stand and walk for extensive periods of time without breaks during busy times.
• Requires use of hands/fingers to handle and feel and reach objects.
• Lifting and/or moving up to 100lbs with assistance is required.