Arcade Mechanic (Family Entertainment Center)

Essential Duties

• Aid the Facilities Manager in servicing and maintaining the facility, bowling equipment, and amusement arcade games.
• Respond to customer complaints of machine malfunctions; analyze the mechanism to find the root of the problem.
• Respond to error calls for any bowling and amusement arcade equipment issues.
• Follow equipment operational compliance with appropriate laws and policies including OSHA safety practices and procedures.
• Update the R1/manufacturer’s preventative maintenance charts for the bowling center equipment as posted.
• Conduct maintenance and repairs on bowling lanes, pinsetters, oiling machines and other bowling related equipment.
• Perform maintenance and repair tasks of the Facility.
• Able to readily identify the most common problems with equipment such as controls and audio systems.

Non-Essential Duties

• Follows up to complete any assigned work.
• Maintains high ethical standards in the workplace.
• Reports all irregular issues and problems to upper management for a solution.
• Maintains good communication with all employees and outside contacts.
• Complies and maintains confidentiality of all company policies and procedures.
• Responsible for maintaining a clean and safe working area.

Qualifications

• The Technician must possess a strong sense of customer service and interpersonal skills to include high integrity and respect for everyone.
• The Technician must demonstrate solid communication skills, strong critical and analytical thinking skills, and appreciation for diversity (thought, ethnic, gender, etc.).

Education And/or Experience

• Two-year related experience; or equivalent combination of education and experience is preferred.