Arcade Mechanic Associate

About the role

The Mechanic is responsible for the operations of an amusement arcade and/or bowling machines. His/her job is to oversee, maintain, and repair arcade and bowling machines.

Responsibilities

• Responds to customer complaints of machine malfunction; analyzes the mechanism to find the root of the problem.
• Assists the Facility manager with the installation, maintenance, and repairs of both mechanical and circuitry issues in the arcade games and/or bowling machines.
• Able to readily identify the most common problem with components like controls and audio systems.
• Performs maintenance and repair tasks.
• Keeps a clean and organized workshop.
• Ability to work varying shifts, weekends, and holidays, as well as overtime to support business needs.
• Other duties may be assigned.
• Follows up to complete any assigned work.
• Maintains high ethical standards in the workplace.
• Reports all irregular issues and problems to upper management for a solution.
• Maintains good communication with all employees and outside contacts.
• Complies and maintains confidentiality of all company policies and procedures.
• Responsible for maintaining a clean and safe working area.

Qualifications

Completed high school diploma or GED required.

• Strong sense of customer service and interpersonal skills, including high integrity and respect for everyone.
• Solid communication skills, strong critical and analytical thinking skills, and appreciation for diversity (thought, ethnic, gender, etc.).
• Two-year related experience; or equivalent combination of education and experience preferred.

Work environment: bowling center/arcade setting with high levels of noise, dust, and activity; noise level usually loud.

Physical demands: regularly required to bend, stretch, twist, climb, and have high mobility/flexibility in small spaces; stand and walk for extended periods without breaks during busy times; use hands/fingers to handle, feel, reach; lift and/or move up to 100 lbs with assistance.

Benefits

• 1 hour of time play (non-prize) arcade games per week.
• 90 minutes of bowling per week (shoes included).
• 1 hour of karaoke/billiards per week.
• 50% discount on food items per working shift.
• 1 free beverage per working shift.

Schedule

Open availability, especially nights and weekends preferred.