Arcade Attendant
Family Entertainment Group · Tannersville, PA · 2 wk ago
ManagementPart-time
Position Summary
The Arcade Attendant plays a key role in creating a fun, safe, and memorable guest experience at our family entertainment center. This position is responsible for delivering outstanding customer service, supporting arcade operations, maintaining equipment and merchandise, and ensuring a clean, organized environment.Key Responsibilities
- Greet and assist guests with a friendly and helpful attitude
- Operate point-of-sale systems and handle cash, credit, and vouchers accurately
- Stay informed about promotions, returns, exchanges, and security procedures
- Maintain records related to daily sales and transactions
- Monitor arcade floor for safety concerns and address security risks when observed
- Answer guest questions about games, activities, and merchandise
- Load tickets and prizes into machines and restock merchandise displays
- Demonstrate and explain arcade games or products to guests
- Handle guest complaints professionally and escalate when necessary
- Clean games, tables, counters, and shelves to ensure a tidy environment
- Conduct inventory and assist with stocking items
- Troubleshoot and clear token or ticket jams
- Support minor game maintenance and assist with moving games or equipment
- Take out trash and assist with general cleanliness and organization
- Perform any other duties as assigned by the General Manager
Requirements
- A high school diploma or equivalent required
- Friendly, professional demeanor with strong communication skills
- Ability to work flexible shifts, including nights, weekends, and holidays
- Basic math and cash-handling skills
- Able to lift up to 30 pounds and stand for extended periods
Benefits
- Comprehensive benefits package
- Opportunities for career growth and advancement
- Discounts on FEG facilities and products