Aragon Ballroom - Overnight Cleaning Working Supervisor

Job Summary

Live Nation Entertainment is the world's leading live entertainment company, comprising Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our Concerts Division fosters a fun and upbeat work culture with no shortage of opportunities, including perks like free concert tickets, dog-friendly offices, and progressive benefits like student loan reimbursement and adoption/fertility support. Join us where passion for live music meets a supportive community.

About the role

The Cleaning/Maintenance Services Supervisor is a working supervisor responsible for supervising and coordinating activities of the cleaning staff within the venue. This role also includes management functions.

Responsibilities

• Direct and supervise cleaning staff and other employees performing similar services as directed.
• Provide customer services by greeting and assisting customers and responding to customer inquiries and complaints.
• On an ongoing basis, lead and train staff to include assisting in staffing positions to ensure that all staff members are well-informed on event specific details.
• Aid in managing breaks.
• Assist management to ensure compliance with all venue policies and procedures, including all safety regulations.
• Show CARE by participating in the venue’s sustainability program, which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling, and educating our fans about our efforts.
• Partner with fellow team members at the end of show to close the venue—this may include picking up and properly storing event equipment such as cleaning supplies, trash cans, etc.
• Oversee productivity and work assignments of the cleaning staff and communicate with management (or designated Manager) any challenges and status of all assignments prior to the conclusion of the shift.
• Assign and schedule team members to specific duties.
• Enforce safety, health, and security duties.

Requirements

• High School Diploma or equivalent.
• Familiar with Microsoft Office Suite.
• Attention to detail, quality and accuracy.
• Strong relationship building and communication skills.
• Excellent verbal and written communication skills.

Qualifications

• Constant walking, climbing stairs, lifting and carrying 50 lbs.
• Occasional sitting.

Skills

• Customer service skills.
• Leadership and supervision skills.
• Event planning and coordination.
• Workplace safety and compliance.

Benefits

Live Nation offers a range of benefits including:

• Comprehensive health insurance plans.
• Paid time off and holidays.
• Flexible spending accounts.
• Retirement savings plans.
• Employee assistance programs.

Pay

$17.60 USD - $22.00 USD per hour.

Schedule

Hours vary based on the specific needs of the venue and events.