AR Specialist

About the role

The AR Specialist plays a pivotal role in receivables account management and customer relations. This is a hands-on role that involves day-to-day interactions with customers and internal stakeholders.

Responsibilities

• Regularly monitor customer accounts to determine financial health
• Actively communicates with customers by phone and email to discuss account status and collect past due balances
• Works closely with colleagues to determine billing discrepancies and solutions
• Maintains tracking report relating to assigned accounts on the customer and invoice levels
• Maintains accurate notes in Sage regarding invoice balances
• Applies payments and processes credit card transactions
• Evaluates new customer credit history and provides summary to Accounts Receivable Manager to determine creditworthiness
• Completes other duties assigned by Accounts Receivable Manager or Director of Finance to support company objectives

Requirements

• Associates degree with 5+ years of experience in billing or accounts receivable department with business-to-business interaction
• Experience with high-volume transaction teams preferred
• Strong attention to detail with excellent analytical thinking skills
• Exceptional organizational skills with the ability to manage multiple priorities and meet tight deadlines in a fast-paced environment
• Proven discretion and professionalism in handling sensitive information
• Proficient in Microsoft Office Suite, specifically Excel (using formulas), Outlook and Teams
• Professional written and verbal communication skills
• Self-motivated with the ability to cross function with other teams and contribute to a positive working environment

Qualifications

• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions
• Activities require a significant amount of sitting at office and work desks and in front of a computer monitor
• Regularly required to verbally communicate, listen, and give presentations as needed
• Some walking and standing relate to interaction with other guests and employees

Skills

• Microsoft Office Suite proficiency, specifically Excel (using formulas)
• Outlook and Teams proficiency
• Excellent written and verbal communication skills
• Attention to detail and analytical thinking skills
• Organizational skills and ability to manage multiple priorities
• Discretion and professionalism in handling sensitive information

Benefits

Helix Traffic Solutions, LLC is an Equal Opportunity Affirmative Action Employer.