AR Specialist

Key Responsibilities

• Serve as the primary contact for tenant billing and collections within assigned regions.
• Monitor and manage outstanding balances, ensuring timely follow-up and resolution.
• Apply cash receipts and reconcile tenant accounts accurately.
• Issue tenant statements, non-payment notices, and default letters.
• Investigate and resolve billing discrepancies and disputes.
• Maintain detailed pursuit notes and status flags in MRI for accurate tracking.
• Collaborate with internal departments to support tenant engagement and financial accuracy.
• Participate in A/R meetings and contribute to performance reporting.
• Maintain accurate pursuit notes, status flags, and documentation in MRI to support collection efforts.
• Contribute to process improvement initiatives and support implementation of system enhancements.
• Embraces a technology-forward mindset with strong curiosity for merging tools, AI in particular, bringing forward-looking perspective that inspires innovative solutions.

Qualifications

• At least 2 years of experience in accounts receivable or collections.
• Familiarity with lease terms, billing processes, and financial systems.
• Experience with MRI and Salesforce is a plus.
• Strong communication and customer service skills, and high attention to detail and accuracy.
• Ability to manage multiple priorities and meet deadlines.
• Team-oriented with a proactive approach to problem-solving.