AR & Credit Operations Consultant

Job Details

We are seeking an experienced Accounts Receivable & Credit Consultant to step into a highly visible role and make an immediate impact. In this position, you will work as an integrated member of the team, helping maintain business continuity, support critical AR and credit functions, identify process improvement opportunities, and provide a fresh perspective on existing workflows.

Accounts Receivable & Collections

• Manage customer accounts and AR aging portfolios.
• Conduct collections activities via phone and email.
• Monitor past-due balances and recommend collection strategies.
• Process customer credit applications and account setup requests.

Account Reconciliation & Dispute Resolution

• Perform account reconciliations and resolve payment discrepancies.
• Investigate and resolve invoice disputes and billing issues.
• Support cash application activities and payment research as needed.

Credit & Order Management

• Evaluate customer credit risk and creditworthiness.
• Review, release, or place holds on customer orders in accordance with established credit policies.

Cross-Functional Collaboration & Process Improvement

• Partner with Sales, Customer Service, and Accounting teams to resolve customer account issues.
• Assist with month-end close activities related to accounts receivable.
• Maintain accurate customer records and supporting documentation.
• Identify opportunities to improve AR and credit processes and assist with implementation of best practices.

What We're Looking For

• Strong experience in Accounts Receivable, Credit, Collections, and Customer Account Management.
• Ability to navigate ambiguity and adapt to shifting business needs.
• Strong analytical, problem-solving, and reconciliation skills.
• Excellent communication and relationship-building abilities.
• Self-starter who can work independently while keeping key stakeholders informed.
• Process improvement mindset with a focus on driving efficiency and results.

About the Role

The role requires strong experience in Accounts Receivable, Credit, Collections, and Customer Account Management. The ideal candidate should be able to navigate ambiguity and adapt to shifting business needs, possess strong analytical, problem-solving, and reconciliation skills, and have excellent communication and relationship-building abilities. They should also be a self-starter capable of working independently while keeping key stakeholders informed and have a process improvement mindset focused on driving efficiency and results.

Benefits

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state, or local laws regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.