AR & Credit Operations Consultant

About the role

Sonance is seeking an experienced Credit & Accounts Receivable professional to support day-to-day AR operations on a temporary consulting basis. This is a hands-on, roll-up-your-sleeves engagement that sits within our current finance and operations structure.

The ideal candidates are comfortable with ambiguity, able to context-switch fluidly across priorities, and experienced enough to make sound, independent judgments while keeping leadership informed.

Key Responsibilities

• Manage customer accounts and accounts receivable aging portfolios
• Conduct collection activities via phone and email outreach
• Maintain past-due balances and recommend collection strategies
• Process credit applications and customer account setups
• Perform account reconciliations and resolve payment discrepancies
• Investigate and resolve disputed invoices
• Support cash application and payment research as needed
• Review and evaluate customer credit risk
• Release and hold customer orders based on established credit protocols
• Partner with sales, customer service, and accounting teams to resolve issues
• Absorb and assist with month-end close activities related to AR
• Maintain accurate customer records and documentation
• Identify opportunities to improve AR and credit processes — and help implement them

Engagement Terms

• Duraton: Up to 3 months from start date
• Type: Temporary / Consulting Contract
• Full-Time Conversion: Not guaranteed. At Sonance’s sole discretion, if applicable.
• Reporting: May vary; you may report to multiple individuals during the engagement
• Location: San Clemente, CA

Qualifications

• Experience: 5+ years of Accounts Receivable, Credit, Collections, or Order-to-Cash experience
• Customer Aging Portfolios: Demonstrated experience managing customer aging portfolios
• Account Reconciliation: Strong account reconciliation skills
• Credit Decisions: Experience making credit decisions and releasing orders
• ERP Systems: Proficiency with ERP systems
• Communication: Proficiency with Microsoft Excel
• Customer Service: Excellent communication and customer service skills
• Independence: Ability to work independently and prioritize multiple responsibilities with minimal direction
• Industry Experience: Manufacturing, distribution, or wholesale industry experience preferred