AR & COLLECTIONS ANALYST

Responsibilities

• Manage collections activities for customer accounts by contacting customers, resolving payment issues, negotiating payment arrangements, and partnering with internal teams to resolve delinquent accounts in accordance with company policies.
• Organize and report on past-due accounts.
• Schedule, organize, and lead recurring meetings to review outstanding receivables.
• Document and distribute meeting minutes, action items, and resolution timelines.
• Communicate directly with leadership regarding collection progress and escalate issues when appropriate.
• Monitor accounts receivable aging, identify collection trends and risks, and prepare recurring collections reports.
• Partner with the Director of Treasury and internal stakeholders to perform customer credit reviews and establish or modify credit limits in accordance with company policies.
• Prepare supporting information for annual credit insurance renewals and work with insurance providers or brokers to maintain appropriate coverage levels for accounts receivable.
• Apply customer payments accurately and timely while researching and resolving unapplied cash, short payments, deductions, and payment discrepancies.
• Process routine banking transactions including ACH payments, wire transfers, lockbox activity, check processing, and other treasury transactions.
• Maintain bank account documentation, assist with bank signatory updates, and support banking inquiries and maintenance requests.
• Prepare customer receipt forecasts and contribute to rolling cash flow forecasts to support treasury and liquidity planning.
• Maintain accurate customer account records and document collection activities within the company’s accounting or ERP system.

Qualifications

• Bachelor’s degree in Accounting, Finance, Business, or a related field, or equivalent professional experience.
• Three or more years of experience in accounts receivable, credit and collections, treasury operations, or a related accounting function.
• Proficiency in Microsoft Excel, including PivotTables, VLOOKUP/XLOOKUP, and other data analysis functions.
• Experience with accounting or ERP systems such as NetSuite, SAP, Oracle, Microsoft Dynamics, or similar platforms.
• Strong verbal and written communication skills with a customer-service mindset.
• Excellent organizational, analytical, and time management skills with the ability to manage multiple priorities.
• Working knowledge of accounting principles and cash management processes.
• Ability to work independently and collaboratively in a cross-functional environment.
• Ability to maintain confidentiality and exercise sound judgment when handling financial information.

Pay

$65-75k