Aquatics Supervisor

Pay: $20/hr. An employee’s pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.

About the Role

At Great Wolf, the Aquatics Supervisor is responsible for strengthening our lifeguard team through the delivery of superior service and safety. This person will enhance the waterpark experience for both Guests and Team Members through their personal drive, safety-oriented behaviors, and commitment to creating a positive working environment. Guests can feel safe and enjoy a worry-free adventure at our waterparks under the Supervisor's direction.

Responsibilities

• Assists in the training, supervision, and coordination of lifeguards with park management towards ensuring the protection of the lives and safety of park guests
• Responsible for the management of the lifeguards in their assigned area, enforcing established rules, complying with regulations, and maintaining a professional appearance and demeanor
• Follow and enforce established park and employee rules, regulations, and procedures
• Perform supervisory tasks of a team, including resolving conflict, coaching and developing others, promoting teamwork, and performance management

Requirements

• High School diploma or equivalent experience
• Must be 16 years of age or older
• Certification in First Aid, CPR, and Ellis & Associates Lifeguard Training
• Successful completion of criminal background check and drug screen

Qualifications & Skills

• Good oral communication skills
• Availability to work flexible hours and varied shifts including weekends and holidays
• Demonstrated leadership experience with a team-oriented approach
• 2+ years of experience in aquatics operation: lifeguarding, lifeguard training, swim instruction, and CPO/AFO

Physical Requirements

• Swim 50 yards in 4 ft. of water and retrieve a 10 lb brick from the bottom of the water
• Ability to sit or stand for extended periods of time
• Ability to work in a humid, warm environment and be immersed in water for extended periods of time
• Position sometimes requires the ability to lift, push, and pull at least 50 lbs and up to 100 lbs
• Ability to climb multiple flights of stairs

Benefits

• Medical, Dental, and Vision insurance
• Health savings account
• Telehealth resources
• Life insurance
• 401K with employer match
• Paid vacation time off
• Paid parental leave

Perks

• Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
• Great Perks: Exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives
• Learn While You Earn: Access to Great Wolf University for on-the-job training, functional, and leadership training
• Prioritize Your Well-Being: Flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
• Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized