Aquatics Manager

About the role

The Georgia coast's favorite water park, Summer Waves, welcomes families near and far, to cool off and cool down on our wet and wild attractions. With 11 acres of fun and frenzy, there is something for everyone and plenty to do. We offer a fun and friendly environment and the opportunity to work with a team dedicated to delivering exceptional service and wonderful summertime memories on Jekyll Island!

Responsibilities

• Recruits, hires, trains, directs, supervises, and evaluates assigned staff.
• Follows all aquatic procedures as outlined in the SOP manual, collaborates with Operations Manager to update manuals and plan training accordingly.
• Conducts in-service training program (lap swimming, backboarding, AED, customer service, slide training, etc.) according to Summer Waves training protocol.
• Teaches lifeguard certification classes.
• Performs opening safety checklist and closing duties including locking park.
• Writes daily rotation sheets and keeps break logs for aquatic staff.
• Ensures the safety to all park guests patrolling and monitoring assigned swimming areas including, slide pools, wave pool, lazy river, and kiddie pool.
• Enforces safety rules and regulations of all attractions to further ensure the safety of park guests.
• Responds to emergency situations as needed, rescues distressed persons using rescue techniques and equipment, and provides first aid and emergency response for the park.
• Reviews all accident/incident reports.
• Contacts management and emergency medical personnel in cases of serious injury.
• Affords assistance to patrons with all customer service needs, representing Summer Waves in a professional courteous manner at all times, responding to guest comments and complaints in the proper manner.
• Affords assistance with maintaining cleanliness of the park and light maintenance as assigned by Operations Manager.
• Affords assistance with managing water quality for splash pad in Beach Village.
• During off season performs park and attraction maintenance.
• Performs all other duties as assigned.

Requirements

• High school diploma or equivalent required.
• Must be at least 18 years old.
• Must have a minimum of 2 years supervisory experience in Water Park or similar facility.
• Must be certified as an American Red Cross lifeguard instructor with water park module or equivalent at time of hire or obtained within three (3) months of hire.
• Certified Pool Operator (CPO) and Water Safety Instructor preferred.
• Must take Red Cross Lifeguard Management course when hired.
• Ability to follow oral and written instructions.
• Ability to effectively respond in the event of an emergency.
• Ability to recognize and correct/report unsafe conditions.
• Must have good interpersonal skills with the ability to communicate respectfully but effectively.
• Must be proficient with Microsoft Outlook, Word, and Excel, having the ability to easily learn other software as needed. Knowledge of modern business applications such as OneDrive, Teams, SharePoint preferred.
• Valid drivers license required, must have reliable transportation
• Flexible availability, including weekends and holidays.
• Position requires the ability to swim and lift own body/body weight out of the pool.

Qualifications

• High school diploma or equivalent required.
• Must be at least 18 years old.
• Must have a minimum of 2 years supervisory experience in Water Park or similar facility.
• Must be certified as an American Red Cross lifeguard instructor with water park module or equivalent at time of hire or obtained within three (3) months of hire.
• Certified Pool Operator (CPO) and Water Safety Instructor preferred.
• Must take Red Cross Lifeguard Management course when hired.
• Ability to follow oral and written instructions.
• Ability to effectively respond in the event of an emergency.
• Ability to recognize and correct/report unsafe conditions.
• Must have good interpersonal skills with the ability to communicate respectfully but effectively.
• Must be proficient with Microsoft Outlook, Word, and Excel, having the ability to easily learn other software as needed. Knowledge of modern business applications such as OneDrive, Teams, SharePoint preferred.
• Valid drivers license required, must have reliable transportation
• Flexible availability, including weekends and holidays.
• Position requires the ability to swim and lift own body/body weight out of the pool.

Skills

• Ability to follow oral and written instructions.
• Ability to effectively respond in the event of an emergency.
• Ability to recognize and correct/report unsafe conditions.
• Good interpersonal skills with the ability to communicate respectfully but effectively.
• Proficient with Microsoft Outlook, Word, and Excel, having the ability to easily learn other software as needed. Knowledge of modern business applications such as OneDrive, Teams, SharePoint preferred.
• Valid drivers license required, must have reliable transportation
• Flexible availability, including weekends and holidays.
• Position requires the ability to swim and lift own body/body weight out of the pool.

Benefits

• Full benefits eligible including health insurance, flex benefits, paid time off, paid holidays, parking & amenity pass, and discounts.
• Retirement: Georgia State Employee Retirement System - GSEPS (Pension + matching 401k).