Aquatics Manager

About the role

The Aquatics Manager oversees the daily operation of our swim program, ensuring a safe, consistent, and exceptional experience for swimmers, families, and team members.

Responsibilities

• Hire, train, develop, and manage swim instructors
• Create and manage employee and lesson schedules to support operational excellence
• Oversee customer service onsite, by phone, and email while resolving escalated customer concerns
• Assist with swim instruction and deck supervision as needed

Minimum Qualifications

• High school diploma or equivalent
• One or more years of leadership, supervisory, or management experience
• One or more years of customer service experience
• Strong communication, organization, and problem-solving skills
• Ability to lead with professionalism, integrity, accountability, and positivity
• Proficiency with Google Workspace and/or Microsoft Office

Preferred Qualifications

• Experience in swimming and fitness teaching/management is preferred
• A specialist aquatics qualification is desirable, but not required
• Lifeguard, CPR, First Aid Certifications, may be obtained during training
• Certified Pool Operator (CPO) certification

Pay

$21.00 - $23.00 per hour (Up to 20hr / Wk.)

Benefits

• Competitive pay based on experience and with possible opportunities for bonuses
• Paid training
• Birthday off and paid
• Opportunity to make a difference in your community