Aquatics Manager

The Aquatics Manager

Employee discounts
Flexible schedule
Free uniforms
Competitive pay based on experience and with possible opportunities for bonuses.
Paid training.
Birthday off and paid!
Possible annual PTO and medical benefits
Opportunity to make a difference in your community.

About the role

The Aquatics Manager position with British Swim School is responsible for the day-to-day operations of the aquatics program and customer service interactions. Priorities include ensuring the British Swim School program is delivered according to brand and safety standards, instructor team management, initial and ongoing training, customer conversations as well as teaching lessons when and if necessary. This position will also require due diligence with tracking required certifications for instructors as well as continuing the employee's development and competency and skills.

Responsibilities

• Interview, hire, onboard, and manage employees to maintain a smooth execution of daily aquatics and service operations.
• Create employee schedules, and pool lesson schedules.
• Address and document employee, customer, and pool incidents that occur.
• Teach and lead swimming lessons as needed.

Requirements

• A high school diploma or equivalent
• Excellent interpersonal communication and organizational skills
• Proficient in Microsoft Office products
• 1+ years of customer service and/or management experience
• Experience in swimming and fitness teaching/management is preferred. A specialist aquatics qualification is desirable, but not required.
• Lifeguard, CPR, First Aid Certifications, may be obtained during training
• Certified Pool Operator (CPO) certification

Qualifications

• Highly motivated and passionate about water safety and swimming education
• Ability to work independently and as part of a team
• Strong customer service skills
• Positive attitude and willingness to learn and adapt to new methods

Skills

• Customer service skills
• Organizational and time management skills
• Effective communication skills
• Ability to work with children and adults

Benefits

Working at British Swim School is more than just a job; it’s a chance to create a lasting impact that could change a child's life.

Pay

Competitive pay based on experience and with possible opportunities for bonuses.

Schedule

Flexible schedule.

Application

All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.