Aquatics Manager

Compensation: $23.00 per hour

About Us

Here at British Swim School, we are more than just a fun, surface-level swim lesson provider. We strive to make a substantial impact within our communities to combat the tragically high child drowning statistics. We invest in quality team members to teach our lessons with the mindset that we are two schools in one: a survival school first and a learn-to-swim school second. As a result, we support our mission “to ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer.”

While we teach swimming to people of all ages and abilities, most of our students are preschool and elementary-aged kids. Our instructors should like working with this age group and be good at making parents feel comfortable. It's helpful if you have experience with children or in a child-focused job, but it's not required if you can show the right attitude. The job comes with specialized training in our advanced and unique British Swim School approach.

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee.

About the Role

The Aquatics Manager position with British Swim School is responsible for the day-to-day operations of the aquatics program and customer service interactions. Priorities include ensuring the British Swim School program is delivered according to brand and safety standards, instructor team management, initial and ongoing training, customer conversations, as well as teaching lessons when and if necessary. This position will also require due diligence with tracking required certifications for instructors as well as continuing the employee's development and competency and skills.

Responsibilities

• Interview, hire, onboard, and manage employees to maintain a smooth execution of daily aquatics and service operations.
• Creation of employee schedules and pool lesson schedules.
• Address and document employee, customer, and pool incidents that occur.
• Teach and lead swimming lessons as needed.

Requirements

• High School diploma or equivalent
• Excellent interpersonal communication and organizational skills
• Proficient in Microsoft Office products

Qualifications

• 1+ years of customer service and/or management experience
• Experience in swimming and fitness teaching/management is preferred
• A specialist aquatics qualification is desirable, but not required
• Lifeguard, CPR, First Aid Certifications (may be obtained during training)
• Certified Pool Operator (CPO) certification

Benefits

• Free uniforms
• Bonus based on performance
• Competitive salary
• Paid training
• Opportunity to make a difference in your community