APS Power Service Representative

About the role

Represent Advanced Power Systems in all activities in assigned territory. Provide superior customer satisfaction by providing unique, innovative solutions with the customer needs in mind at all times.

Introducing the customer to Advanced Power Systems and what we have to offer in terms of business solutions, promoting Service Programs, Parts sales, and rental business within the territory. Define Target Accounts and measure performance towards those Target Accounts, while maintaining all existing Advanced Power System customers.

Duties and Responsibilities may evolve based on the changing needs of the company and job. Flexibility is required as tasks and responsibilities may shift depending on current company objectives.

Responsibilities

• Promote Service Programs tailored to match the needs of each respective customer
• Promote Parts sales to customers within the territory
• Promote rental business within the territory
• Define Target Accounts and measure performance towards those Target Accounts
• Maintain all existing Advanced Power System customers
• Work closely with Service Manager, Service Technicians, and Sales Team

Requirements

• PSR Representatives must possess their own clean, safe vehicle to conduct business
• Honesty and integrity are an absolute must for a PSR Representative
• A desire to meet or exceed customers’ expectations is essential to a PSR Representative
• Excellent communication skills, both written and verbal are necessary
• Ability to interact with all departments within the dealership
• Ability to manage conflict and possess solid Negotiation Skills
• Proficient in Microsoft Word, Excel, Power Point, and Outlook
• Dress professionally and appropriately
• Generate growth in the areas of Parts, Service, and Rental within the territory
• Good understanding of Time and Territory Management Skills

Qualifications

3+ years’ experience in Material Handling Equipment/Battery, Chargers, Floor Cleaning/Industrial Sales Experience Preferred

Must have a current unrestricted driver’s license

Work Conditions/Physical Demands

While performing the duties of this job, the employee is frequently required to walk and talk or hear. The employee is occasionally required to stand and sit. The employee must occasionally lift and/or move up to 25 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.