Jobs · Information Technology · Michigan

Apprenticeship Program Manager (M/F/D)*

TGW Logistics · Grand Rapids, MI · 3 wk ago
Information TechnologyFull-time

About the role

The Apprenticeship Program Manager oversees the development, execution, and continuous improvement of the apprenticeship and early career development programs. This role bridges the gap between subject matter experts (SMEs) and apprentices, ensuring that knowledge is transferred efficiently, consistently, and at scale. This role will build and maintain a new, repeatable learning system that reliably transforms high-potential individuals into skilled contributors.

Responsibilities

  • Builds and manages the Apprentice Lifecycle, from onboarding schedules and hardware provisioning to graduation milestones and final placement.
  • Partners with technical experts to document tribal knowledge and convert it into a structured, modular curriculum.
  • Captures and shares best practices through documentation and training materials.
  • Captures and shares best practices through documentation and training materials.
  • Coordinates training sessions with apprentices and technical Subject Matter Experts (SME) and provides SMEs with instructional templates to ensure focus on needed topics, leading sessions as applicable.
  • Establishes and monitors Key Performance Indicators (KPIs) for apprentices, ensuring training effectiveness is measured and participants are meeting technical benchmarks throughout the program.
  • Develops and maintains relationships with external educational partners and agencies to ensure program alignment with state, federal, and academic institutional requirements.
  • Recruits, interviews, and selects apprentices in partnership with Human Resources and Hiring Managers.

Requirements

  • Associate degree in Business Administration, Education, Human Resources, Engineering, or related field, or equivalent work experience.
  • At least five (5) years of experience in Project Management, Instructional Design, or Corporate Training, preferably in an industrial or warehouse environment.
  • Familiarity with USDOL-registered apprenticeships preferred.
  • Up to 25% domestic and international travel.
  • Excellent project management, communication, and data-driven decision-making skills.
  • Demonstrated experience leading workshops and delivering presentations.
  • Strong time management skills, with the ability to supervise multiple schedules and hold others accountable to deadlines.

Qualifications

  • Experience in managing and developing apprenticeship programs.
  • Experience in project management and instructional design.
  • Experience in working with technical experts and apprentices.
  • Experience in building and maintaining a learning system.
  • Experience in recruiting and selecting apprentices.

Skills

  • Project management skills.
  • Instructional design skills.
  • Technical expertise.
  • Communication skills.
  • Data-driven decision-making skills.
  • Workshop and presentation delivery skills.
  • Time management skills.

Benefits

  • TGW offers full medical, dental, and vision benefits.
  • TGW offers a 401K with company match.
  • TGW offers tuition reimbursement.
  • TGW offers a competitive pay with PTO package offerings.
  • TGW offers safety shoe, protective eyewear, and fitness reimbursement.

Pay

Competitive pay with PTO package offerings.

Schedule

Flexible schedule with up to 25% domestic and international travel.

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