Apprenticeship Program Coordinator

About the role

The Apprenticeship Program Coordinator is an integral part of the Business Solutions Team, supporting the Business Solutions Manager (BSM) in managing and coordinating apprenticeship and grant-related activities.

Responsibilities

• Manage U.S. Department of Labor relationship, compliance, and reporting duties.
• Manage data in state apprenticeship systems for both internal and external as needed.
• Coordinate training and supportive services with internal teams for apprenticeship services.
• Develop and create new apprenticeship programs based on employer needs.
• Enroll participants in apprenticeship programs and case-manage them to achieve successful outcomes.
• Take an active role in providing and sharing apprenticeship education for a variety of external partners.
• Work alongside the BSM’s to support the strategy and grow the apprenticeship service.
• Research potential Related Training Instruction (RTI) partners to help grow the capacity of the apprenticeship program.
• Research best practices across Michigan and Nation to enhance and grow the apprenticeship opportunities to support local businesses.
• Manage the internal referral process working alongside the talent department.
• Manage the Business Solution Team’s referrals for apprenticeships and Go Pro Talent Fund and support BSM’s as needed.
• Provide grant administrative support as needed, including but not limited to, Going Pro Talent Fund.
• Leverage Salesforce as the CRM for data management to learn from data and to make continuous improvements within the BST.
• Work alongside BSM’s to ensure smooth relationship management with local employers.
• Assist with developing a communication strategy for apprenticeships.
• Identify grant funding to support identified company needs.
• Collaborate on sector-level activities and events related to apprenticeships.

Requirements

• Bachelor’s degree in Business, Human Resources, or related field or equivalent combination of training and/or experience.
• Proven ability to establish and maintain professional and effective working relations with the business and industry community keeping customer satisfaction as a guiding factor.
• Highly technological, software-oriented expertise, understanding of customer relationship management software desired.
• Private sector perspective; management maturity; Grant management experience.
• Project Management and ability to lead teams.
• Must have excellent computer skills and be proficient in Windows and Microsoft programs.
• Must be able to build consensus among managers and staff representing diverse organizations partnering in the workforce development system.
• Must be knowledgeable of workforce development program operations and designs.
• Must have effective oral, written, personal and telephone communication skills.
• Exhibit professionalism in all work-related relationships with people of all social, economic, cultural, and ethnic backgrounds.
• An emphasis on building and maintaining quality working relationships is essential to the position and requires managing multiple projects from conception to completion.
• Experience working in public relations, recruiting, coordinating services and B2B outreach.
• Strong collaboration within a team environment.

Qualifications

• Must have a valid driver's license and reliable transportation.
• Must be able to travel up to 50% of the time.

Benefits

We offer a competitive salary and benefits package, including:

• Flexible & Open Work Environment
• Competitive Salary
• Opportunities for Growth

Pay

Commensurate with experience.

Schedule

N/A