Apprentice Technician

Responsibilities

• Perform work as outlined on repair order with efficiency and accuracy, in accordance with Lithia and manufacturer standards.
• Diagnose cause of malfunction.
• Complete all work according to the applicable safety requirements.
• Road-test vehicles to ensure quality of repair work.
• Accurately record time spent on repairs utilizing company time clocking procedures.
• Document work performed on repair order and document test procedures/results.
• Provide and maintain an inventory of normal mechanic’s tools (e.g., screwdrivers, wrenches, socket wrenches, pliers, hammers, chisels, punches, and other tools needed for the work).
• Return special tools to their proper place.
• Use shop supplies and materials in a practical and economical manner.
• Maintain an organized and clean workspace, completing a stall cleaning every day.
• Ensure customer’s vehicles are returned as clean as they were prior to servicing.
• Complete all required training.
• Acquire and maintain manufacturer and ASE certifications by completing necessary training.
• Participate in and utilize technical training as assigned by management.
• Review technical bulletins and other publications as assigned by management.
• Constructively communicate with other dealership personnel to satisfy customer needs.
• Report to management any situation or condition that jeopardizes safety, welfare, or integrity of the dealership, its personnel, or customers.
• Maintain personal grooming, hygiene, and uniform standards according to departmental policies (clean gray work shirts, creased gray work trousers, shirts tucked in, belts without buckles to avoid scratching paint).
• Arrive at work, take breaks, and depart work at the times designated by management.

Requirements

• Passed manufacturer training and can perform repairs in the following areas with no supervision:
  • Lube and Maintenance Services
  • Engine Repair
  • Suspension/Steering Repair
  • Brake Repair
  • Heating and A/C Repair (Optional)
• Certification/Training:
  • Manufacturer certified in all areas listed above.
  • Minimum of 1 ASE certification (Exception: Automotive Training School Program graduates can be rated without meeting certification/training requirements).
• Customer Pay Proficiency Level: Greater than 100% Customer Pay Repairs.
• Acceptable driving record and a valid driver’s license in your state of residence.