Apprentice Technician

About the role

Hendrick Lexus Northlake is seeking an Apprentice Technician to assist Master/Service Technicians and Team Leaders with vehicle examinations, repairs, and maintenance. This position is entry-level and designed to build skills for progression to a Service Technician role.

Responsibilities

• Assists Master/Service Technician or Team Leader with examining customer vehicles.
• Identifies necessary vehicle repairs and maintenance.
• Estimates cost of repairs.
• Performs vehicle repairs and maintenance.
• Documents services performed.
• Utilizes available technologies to enhance customer experience.
• Learns and performs services efficiently according to dealership and manufacturer guidelines.
• Requests necessary parts.
• Maintains Customer Satisfaction Index (CSI) at or above company standards.
• Maintains an organized, clean, and safe work area.
• Participates in required training.
• Records all hours worked accurately in company timekeeping system.

Qualifications

• Basic knowledge of automotive parts and systems.
• Demonstrable mechanical skills and knowledge.
• Technical training or commensurate technical experience.
• Valid Driver’s License.
• Eligible for NAPA training, manufacturer training, state inspection/emissions training, if applicable.
• Basic computer skills to utilize timekeeping system.
• Ability to learn parts department computer inventory and ordering system.
• Effective communication skills to understand and follow instructions, and communicate with customers and company personnel.

Skills

• Basic math ability.
• Reasoning ability to apply common sense understanding to carry out instructions.
• Verbal and writing ability to read and comprehend instructions, correspondence, and memos.

Benefits

No specific benefits are mentioned in the job posting.

Pay

No specific pay details are provided in the job posting.

Schedule

No specific schedule details are provided in the job posting.

Core Values

The core values expected from the Apprentice Technician include Servant Leadership, Teamwork through Trust & Respect, Integrity, Commitment to Customer, Passion for Winning, Accountability at All Levels, and Commitment to Continuous Improvement.