Apprentice - Surface Technician

About the role

Do you like working with your hands? Do you enjoy variety in your work? As a Surface Experts Technician, you'll use your creativity to problem-solve repairs that typically take less than an hour.

Surface Experts is an all-inclusive surface repair service provider. We repair minor damage to surfaces like floors, countertops, bathtubs, cabinets, appliances, furniture, elevator panels — almost everything! Most repairs are simple and smaller than a dinner plate. Our objective is to deliver an outstanding customer experience and cultivate lasting relationships by saving our customers time, money, and materials that would otherwise end up in a landfill.

Responsibilities

• Complete 4 or more creative repairs on-site each day in the field.
• Display world-class customer service for tenants and property management staff.
• Update progress on repairs by entering information and notes in our CRM/Dispatch tool.
• Communicate with the support team regarding questions.
• Understand and utilize our unique 5-step repair process.
• Employ each tool in your custom tool-kit.
• Problem-solve repairs with creativity in a variety of settings like apartments, hotels, moving sites, and construction sites.

Requirements

• Experience working with your hands — relevant experience could be in construction, manufacturing, painting, or even a personal hobby.
• Must be able to see, distinguish, and replicate colors. Understanding and matching color is a large part of what we do.
• Must have a valid driver’s license and a clean driving record.

Pay

Pay range of $18 to $25 per hour, including base pay and performance-based bonuses.

Benefits

• Bonus opportunities: monthly bonus program depending on add-on repairs.
• Company car: each technician drives a branded company vehicle for job duties.
• Tools provided: all necessary tools and products are supplied.
• Paid time off: paid holidays and accrued paid time off.
• Paid training: includes onboarding, one-week new hire training, and ongoing surface repair training.
• Good work/life balance: no required weekends, late nights, or evenings (overtime is potentially available).
• Small business culture: local business owner works closely with teams and conducts weekly check-in meetings.
• Supportive work environment: teams celebrate achievements and collaborate in problem-solving.
• Profit sharing and opportunity for advancement.
• Free uniforms and company parties.