Apprentice - Surface Technician

Do you like working with your hands? Do you enjoy variety in your work? A Surface Experts Technician role might be the job for you! Enjoy using your creativity to problem-solve repairs that typically take less than an hour.

About Surface Experts

Surface Experts is an all-inclusive surface repair service provider. We repair minor damage to surfaces like floors, countertops, bathtubs, cabinets, appliances, furniture, elevator panels — almost everything! Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is to deliver an outstanding customer experience and cultivate lasting relationships. We focus on saving our customers time, money, and materials that would otherwise end up in a landfill. This franchise is independently owned and operated.

Pay

Pay range of $18 to $25 per hour, including base pay and performance-based bonuses.

Benefits

• Bonus based on performance (monthly bonus program depending on add-on repairs)
• Company car (branded company vehicle for job duties)
• Competitive salary
• Flexible schedule (no required weekends, late nights, or evenings; overtime is potentially available)
• Free uniforms
• Opportunity for advancement
• Paid time off (paid holidays and accrued paid time off)
• Profit sharing
• Paid training (includes onboarding, one-week new hire training, and ongoing surface repair training)
• Tools provided (all necessary tools and products are provided)
• Small business culture (local business owner works closely with teams and conducts weekly check-in meetings)
• Supportive work environment (teams celebrate achievements and collaborate in problem-solving)

Responsibilities

• In the field daily: generally complete 4 or more creative repairs on-site each day
• Display world-class customer service for tenants and property management staff
• Update progress on repairs by entering information and notes on our CRM/Dispatch tool
• Communicate with the support team with questions
• Understand and utilize our unique 5-step repair process
• Employ each tool in your custom tool-kit
• Problem-solve repairs with creativity in a variety of settings like apartments, hotels, moving sites, construction sites, etc.

Requirements

• Experience working with your hands — relevant experience could be in construction, manufacturing, painting, or even a personal hobby
• Must be able to see, distinguish, and replicate colors (understanding color and how to match color is a large part of what we do)
• Must have a valid driver’s license and a clean driving record