Apprentice Appliance Repair Technician

Key Responsibilities

• Learn and perform basic troubleshooting procedures under supervision.
• Attend scheduled training sessions, online, in classroom-style settings, and in the field.
• Assist senior technicians in diagnosing and repairing major home appliances, including refrigerators, ranges, ovens, dishwashers, washers, dryers, and microwaves.
• Document work performed and parts used in the company software.
• Communicate professionally with customers while observing how to explain repair needs and solutions.
• Follow all safety guidelines and manufacturer specifications.
• Shadow technicians to observe and learn proper techniques, workflow efficiency, and customer interaction.
• Test repaired appliances to confirm correct and safe operation.
• Assist Service Department with additional tasks as needed.

Education

• High school diploma or equivalent
• Technical school diploma (preferred)

Skills & Competencies

• Strong mechanical aptitude and interest in technical work.
• Willingness to learn and follow instructions carefully.
• Good communication and customer service skills.
• Reliable, punctual, and able to work independently once trained.
• Able to pass a criminal background and drug screening.
• Legibly complete all paperwork.
• Operate a company vehicle in a safe manner.
• Strong computer proficiency, including email.

Preferred Qualifications

• Previous experience in maintenance, HVAC, automotive, or related trades.
• Basic understanding of electrical or mechanical systems.
• Technical school coursework (not required but beneficial).
• Basic tool knowledge and comfort using hand tools.

Physical Requirements

• Physical stamina and dexterity, with the ability to lift and maneuver heavy appliances or components (up to 75 lbs.), stand, kneel, and bend for extended periods.

Benefits

• Competitive entry-level pay
• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement plan options
• Paid training and advancement opportunities
• Company service vehicle when promoted to an Appliance Technician
• Regular travel to customer locations and training sites may be required.

Rates of Pay

$21.00 - $22.00 an hour

Work Location/Hours

• Robinson
• Monday – Friday 8:00AM – 4:30PM
• Saturday rotation

Why Join Don’s Appliances?

• We are a trusted, family-managed business with a strong commitment to customer service and employee development.
• You’ll work with a supportive team and have the opportunity to make a direct impact on the customer experience.
• We offer competitive pay, comprehensive benefits, and the chance to grow with a leading company in the appliance industry.