Appointment Specialist

About the role

An Appointment Specialist is the primary contact with our customers, potential customers, and other parties for setting sales appointments leads, scheduling annual maintenances and service opportunities, scheduling installations, and following up on a variety of issues.

Responsibilities

• Represent us by answering calls, setting service and sales appointments, scheduling production installations, and following up with customers on various issues
• Provide tactical support to other departments of the company
• Keep customer records and database current
• Communicate with customers to ensure their satisfaction with our work
• Provide customers with a remarkable experience

Qualifications

• Mindset: Desire to challenge the status quo to redefine the construction industry. This means bringing a positive perspective to take down barriers and lift those around you!
• Experience: Possess excellent interpersonal communication skills demonstrated though strong customer service experience. A combination of education and experience that illustrates a proven track record in this field, and a consistent work history. Those with prior experience handling phone calls in a fast-paced environment are encouraged to apply.

Benefits

• Company paid vision, dental, short-term disability and life insurance
• Health insurance and 50% employer paid premium
• 401(k) with company match
• Accrued vacation time

Pay

• $15-$17 an hour plus commission