Appointment Specialist
Responsibilities
- Maintain communication between physicians and patients, as well as monitoring and distributing provider schedules as required
- Register new patients, verify insurance eligibility, and ensure patients provide pre-visit documentation and referrals
- Work with referring providers to ensure appropriate care plans
- Answering and triaging calls, record keeping, and filing
- Update and maintain accurate electronic medical records prior to patient visit
Requirements
- A High School Diploma or equivalent, 1-3 years of experience in a medical environment, or an equivalent combination of education and experience is required.
- Proficient computer skills including ability to master the office’s practice management software
- Critical thinking skills and a positive attitude are essential
- Excellent written and verbal communication skills required as well as interpersonal skills with patients, staff, and other healthcare professionals
- Candidates must reside in the greater Capital region of NYS
Pay
The compensation range for this position is $18 to $21. Actual compensation within that range will be dependent upon the individual’s skills, education, experience, and qualifications.
Schedule
This position is fully remote (New York State only). It is a full-time position and the scheduled shifts are 11am-7pm with Saturday mornings on a rotating basis (every 6-8 weeks).
Benefits
Albany ENT & Allergy Services offers a consistent schedule, a competitive salary, and a comprehensive benefits package, which includes health insurance, generous paid time off, and paid holidays.
About the Role
We are currently searching for an Appointment Specialist to join our team. If you are looking for a new opportunity with a practice that values its employees, believes in work/life balance, and prides itself on delivering compassionate, patient-centered care, we encourage you to APPLY TODAY!