Appointment Scheduling Specialist - Delray Beach, FL

Responsibilities

• Ensure all inbound service inquiries are answered promptly, professionally, and according to script
• Make outbound calls to follow up with customers
• Respond to customer emails and chats
• Confirm appointments and reschedule missed appointments
• Log customer information and purify CRM
• Helping to drive traffic to our dealerships

Qualifications

• Call Center and/or automotive experience preferred
• Bilingual English and Spanish preferred
• Strong written and verbal communication
• Energetic, well-spoken and have a passion for delivering excellent customer service
• Confident and go-getter personality
• Must be dependable and punctual
• Must be process-driven, coachable, and trainable
• Strong computer and Internet skills
• Must be able to commit 40-hour weekly with rotating Saturdays
• Must be able to pass a background check, drug test

Benefits

• Weekly Pay
• Uncapped earning potential! - Bonuses, Commissions, etc.
• 401K with company match
• Competitive Health Benefits including: Medical, Dental, Vision
• Supplemental Insurance options, Life Insurance, Short-Team Disability & Long-Term Disability
• Employee Assistance Program
• Vacation Pay
• Six Paid Holidays each calendar year
• Fantastic Employee Purchase Program - Discounts on vehicles, parts & service
• Employee Referral Program - Get rewarded for working with friends

Pay

Hourly Rate + Commission paid weekly!!

Schedule

Must be able to commit 40-hour weekly with rotating Saturdays

About the role

Join a family-oriented company that values personal and professional growth. Ed Morse is currently seeking an Appointment Scheduling Specialist to join our centralized scheduling team located in Delray Beach, FL.

Why Ed Morse?

• In addition to a rewarding career, Ed Morse offers our employees the following:
• Weekly Pay
• Uncapped earning potential! - Bonuses, Commissions, etc.
• 401K with company match
• Competitive Health Benefits including: Medical, Dental, Vision
• Supplemental Insurance options, Life Insurance, Short-Team Disability & Long-Term Disability
• Employee Assistance Program
• Vacation Pay
• Six Paid Holidays each calendar year
• Fantastic Employee Purchase Program - Discounts on vehicles, parts & service
• Employee Referral Program - Get rewarded for working with friends