Applied AI Engineer

About BJAK

BJAK was founded in 2019 with the mission to provide smarter ways for people to plan, save, and grow their money. We built the first mobile-first insurance platform in Southeast Asia, making insurance accessible online for millions in the region. Today, we are the leading insurance platform in Southeast Asia and are expanding to help people with spending, saving, investing, exchanging, traveling, and more. Our mission is to help people get more from their money every day.

We have teams working around the world, with over 20 nationalities across our offices and remote locations. We are looking for talented, driven individuals who are passionate about their work, love building next-generation products, and want to redefine how everyone can access the best financial applications.

About the Role

We are looking for applied AI engineers to build AI-native systems for BJAK's AI Neobank app. This is not a research-only role; we need builders who can use AI to automate real workflows, improve products, reduce manual work, and make financial services easier for users and teams.

Responsibilities

• Build AI agents, workflows, tools, and automations that solve real customer, product, and operations problems.
• Apply LLMs, retrieval, tool calling, evaluations, guardrails, and automation to practical financial workflows.
• Create AI-assisted experiences for onboarding, support, KYC, risk review, CRM, operations, document handling, and product intelligence.
• Work with product and engineering teams to identify what is worth building, then build it quickly and improve it in production.
• Design around real constraints: accuracy, hallucination risk, latency, cost, security, compliance, and user trust.
• Turn manual processes into reliable AI-enabled systems that can scale.

Requirements

• Hands-on engineering ability, not just AI strategy or management experience.
• Experience building AI agents, LLM apps, RAG systems, automation workflows, copilots, or AI-enabled tools.
• Strong coding ability in Python, TypeScript, JavaScript, or a similar practical stack.
• Good judgement on what should be automated and what should not.
• Able to ship working systems, test quality, and improve reliability over time.
• Fintech, banking, support automation, risk, KYC, fraud, CRM, or operations automation experience is a strong plus.

This Role Is Not For

• People who only want research projects with no production ownership.
• Candidates who treat AI as demos instead of working systems.
• Engineers who do not care about evaluation, reliability, or user impact.
• People who overclaim AI impact without evidence.
• Builders who cannot work with product, ops, and business teams.

The Bar

We are looking for engineers with real technology career highlights. A strong highlight is not just working at a famous company—it means you personally helped build, ship, or scale a serious product, platform, or system.

Location

This role is remote, but candidates must be based in the US. Applicants should already be located in the US.

Language

English is our main working language across global teams. Strong English communication is required.

Interview Process

Our process is designed to move fast:

• Online assessment or practical task
• Technical interview
• CEO / final round

For strong candidates, we aim to complete the process and make an offer within 1 week from the start of the interview process. Candidates who complete assessments quickly will be prioritized.