Applications Engineer, Robotics
Role Overview
As an Application Engineer, you play a critical role in supporting the deployment, integration, and optimization of Tennant’s Autonomous Mobile Robotics (AMR) and Connected Services solutions. You’ll work directly with customers, sales teams, autonomy partners and internal stakeholders to ensure successful implementation and performance of our advanced technologies across global markets.
Key Responsibilities
- Provide technical support for robotic solutions, including configuration, troubleshooting, and performance optimization
- Collaborate with Autonomy Partner(s), Sales and Product Management to understand customer requirements and tailor solutions accordingly
- Conduct on-site and remote training sessions for customers and internal teams on AMR operation
- Execute new software releases using established process including cross-functional collaboration and customer-facing messaging in alignment with Autonomy Partner(s)
- Aid in the development of technical documentation, training materials, and support resources
- Analyze field data and customer feedback to identify improvement opportunities and inform product enhancements
- Support global expansion initiatives by enabling successful deployments in new markets
- Participate in cross-functional initiatives to improve integration between hardware, software, and cloud services
- Represent the technical voice of the customer in internal meetings and product development discussions
Required Skills
- Strong technical aptitude with a passion for robotics, automation, and connected technologies
- Excellent communication and presentation skills, especially in customer-facing settings
- Analytical mindset with the ability to diagnose and resolve complex issues
- Collaborative team player with strong interpersonal skills
- Ability to translate customer needs into actionable technical solutions
- Proficient in Microsoft Excel and PowerPoint; experience with SAP and cloud platforms is a plus
Required Experience
- Bachelor’s degree required (Engineering, Computer Science, or related field preferred)
- 3–5 years of experience in application engineering, technical support, or field engineering
- Experience working with autonomous systems, industrial equipment, or IoT platforms
- Familiarity with direct and distributor sales models; experience in cleaning or mobile equipment industries preferred
- Demonstrated ability to drive results through cross-functional collaboration
- Willingness to travel up to 25%; must be able to work at both Eden Prairie and Golden Valley locations as needed
Total Compensation
Total Compensation = Pay range + Benefits
Benefits
- A comprehensive benefits package including multiple medical plan options, 401(k) with a 100% match up to 6%
- Paid vacation time, up to 8 paid company holidays and 3 personal holidays per year
- Dental and vision coverage
- Wellness rewards
- Robust family support programs
- Company-paid disability and life insurance
- A full Employee Assistance Program
Defining Our Employee Value Proposition
At Tennant Company, we...
- Discover fulfilling work with opportunities for growth and meaningful recognition
- Drive the quality and innovation our customers rely on in our products and services
- Connect with people who care about each other, our brands and our communities
Equal Opportunity Employer
Tennant Company is an equal opportunity employer. Employment decisions are made on the basis of individual skill, ability, reliability, productivity, and other factors important to performance. We do not discriminate on the basis of race, color, creed, religion, sex, national origin, physical or mental disability, age, veteran status, pregnancy, sexual orientation, genetic information, gender identity, or any other basis protected by state or federal law or local ordinance.