Applications Engineer

Principle Duties & Responsibilities

• Serves as the expert for 2D laser technology.
• Additionally, fully capable to explain machine options and operate TRUMPF TruLaser’s.
• Independently organize and conduct persuasive customer demonstrations and industry trade shows.
• Evaluate customer parts and create programs to effectively demonstrate TruLaser.
• Recognize any necessary part design changes, and consult customers on modifications to define creative solutions for customer parts.
• Generate customer time estimates, provide recommendations for product selection and produce sample parts.
• Consult customers on programing issues for existing and potential customers.
• Conduct operator training, and on-site applications support for customers.
• Travel to customer sites to support with challenging sales or production processes (Travel time : 20-30%).
• Help new customers with the startup phase to smoothly go to production phase.

Requirements

• Previous experience in the machine tool industry preferably in the Sales, Service areas.
• TRUMPF product knowledge preferred.
• Excellent communication skills are required as this position involves extensive contact with customers.

Qualifications

• Minimum 2-year technical school degree, 4-year degree is preferred or the suitable equivalent of education and work experience.