Applications Engineer

About the role

PumpMan, a Harrington Company, is seeking a Sales Support Specialist to join our dynamic team. This role focuses on developing accurate and competitive quotations for pump systems and related parts, collaborating with clients, and supporting the sales process.

Responsibilities

• Collaborate with clients to assess pump system needs and recommend optimal equipment solutions.
• Interpret technical specifications and drawings, develop customized proposals, and present solutions for various applications.
• Prepare accurate technical documentation and quotations while ensuring compliance with regulatory, industry, and client standards.
• Serve as a liaison among sales representatives, equipment manufacturers, internal teams, and customers throughout project evaluation, bidding, order entry, and project delivery stages.
• Provide guidance during installation/startup, troubleshoot operational challenges, and coordinate resolution of complex technical issues—sometimes requiring site visits.
• Stay informed about market trends, emerging technologies, and competitor offerings across the water and industrial landscapes.
• Support sales training and development, helping sales staff interpret technical requirements and communicate value propositions to end users.
• Build and maintain relationships with clients and manufacturers to promote solutions and expand market presence.

Requirements

• Bachelor’s degree in mechanical, chemical, industrial, or environmental engineering (or related technical discipline).
• Solid working knowledge of pump hydraulics, fluid handling systems, water/wastewater treatment processes, and industrial applications.
• Experience interpreting technical specifications, drawings, and project requirements.
• Proficiency with pump selection software, CRM, and standard office applications.
• Strong communication, organizational, and problem-solving skills; proven ability to work in collaborative, multi-functional teams.
• Willingness to travel as required to job sites and client locations.

Preferred Skills

• A minimum of 5-7 years of professional experience within the municipal or commercial industrial sectors, with a significant portion of this experience directly related to the Water & Wastewater industry or a closely related field.
• Exposure to regulatory compliance requirements impacting municipal and industrial water markets.
• Prior experience supporting sales or applications for equipment representative firms is highly desirable.

Benefits

PumpMan, a Harrington Company, offers an outstanding benefits package designed to support our employees' health, financial wellness, and work-life balance. This includes medical plans, dental, vision, telehealth, and retirement benefits, among others. Harrington is committed to providing a supportive environment where employees can thrive both personally and professionally.