Applications Engineer

About the role

PumpMan, a Harrington Company, is seeking a Sales Support Specialist to assist in developing accurate and competitive quotations for pump systems and related parts. This role will work closely with sales representatives and customers to evaluate pump system needs and provide technical support.

Responsibilities

• Collaborate with clients to assess pump system needs and recommend optimal equipment solutions.
• Interpret technical specifications and drawings, develop customized proposals, and present solutions for various applications.
• Prepare accurate technical documentation and quotations while ensuring compliance with regulatory, industry, and client standards.
• Serve as a liaison among sales representatives, equipment manufacturers, internal teams, and customers throughout the project evaluation, bidding, order entry, and project delivery stages.
• Provide guidance during installation/startup, troubleshoot operational challenges, and coordinate resolution of complex technical issues—sometimes requiring site visits.
• Stay informed about market trends, emerging technologies, and competitor offerings across the water and industrial landscapes.
• Support sales training and development, helping sales staff interpret technical requirements and communicate value propositions to end users.
• Build and maintain relationships with clients and manufacturers to promote solutions and expand market presence.

Requirements

• Bachelor’s degree in mechanical, chemical, industrial, or environmental engineering (or related technical discipline).
• Solid working knowledge of pump hydraulics, fluid handling systems, water/wastewater treatment processes, and industrial applications.
• Experience interpreting technical specifications, drawings, and project requirements.
• Proficiency with pump selection software, CRM, and standard office applications.
• Strong communication, organizational, and problem-solving skills; proven ability to work in collaborative, multi-functional teams.
• Willingness to travel as required to job sites and client locations.

Preferred Skills

• A minimum of 5-7 years of professional experience within the municipal or commercial industrial sectors, with a significant portion of this experience directly related to the Water & Wastewater industry or a closely related field.
• Exposure to regulatory compliance requirements impacting municipal and industrial water markets.
• Prior experience supporting sales or applications for equipment representative firms is highly desirable.

Benefits

PumpMan, a Harrington Company, offers an outstanding benefits package, including:

• Medical Plans: HDHP/HSA (with monthly company contributions) or a PPO option.
• Spousal HRA: SIHRA covers 100% of eligible expenses up to $9,400 per individual or $18,800 per family each calendar year.
• Flexible Spending Accounts (FSAs): For health and dependent care expenses.
• Dental: Comprehensive, including orthodontic care for both children and adults.
• Vision: Includes discounts on Lasik.
• Telehealth & Concierge: 24/7 healthcare access with prescription services for enrolled members.
• Life Insurance and AD&D: Company-paid life and AD&D coverage.
• Disability: Options for both short- and long-term coverage.
• Roth 401(k): 100% company match on the first 3%, plus 0.5 match on the 4th and 5th%.
• Work/Life Balance: Paid Time Off starting at 3 weeks, with the potential to accrue up to 5 weeks per year, and 7 paid holidays, including the day after Thanksgiving.
• Additional Leave: Coverage for jury duty, witness duty, and bereavement leave.

Equal Opportunity Employer

Harrington is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, gender identity, sexual orientation, disability status, protected veteran status, age, or any other characteristic protected by law.