APPLICATIONS ANALYST II

Primary Responsibilities

• Evaluate business requirements and translate them into functional specifications for applications.
• Analyze existing applications to identify areas for improvement, optimization, or replacement.
• Cook up with agencies to gather requirements, address concerns, and provide updates.
• Test and validate applications to ensure proper functionality and alignment with business needs.
• Develop and document processes, user guides, and training materials for end-users.
• Troubleshoot and resolve application-related issues to maintain system reliability.
• Support the integration of new applications or updates into existing systems.
• Monitor application performance and implement solutions to enhance efficiency.
• Collaborate with information technology teams and vendors to deploy and maintain software solutions.
• Stay current with emerging technologies and industry trends to recommend innovative solutions.

Preferred Qualifications, Specific Skills, And/or Professional Background

• Experience with data-sharing or integration tools (APIs, ETL/ELT, event streaming, data virtualization, or cataloging).
• Experience with enterprise data platforms or data-fabric environments.
• Experience with IBM CloudPak for Data or similar tools is a plus.
• Ability to learn complex systems quickly and interpret technical documentation.
• Experience supporting users through onboarding, training, or troubleshooting.
• Ability to follow SOPs and structured operational processes.
• Strong communication skills with the ability to explain technical concepts clearly.