Applications Analyst I

About the role

The Applications Analyst supports MGB Digital Research Applications Data Management and Integrity Tools, including LabArchives, StudyTrax, Veeva SiteVault, GitLab, and additional research-focused applications.

Responsibilities

• Participates in the design, development, testing, implementation, and ongoing maintenance of new and existing software applications.
• Affords assistance in the training and support of end users.
• Assists in the documentation of business requirements and the translation of those requirements into functional specifications for the software application.
• Affords assistance in the development and execution of testing plans and other software quality assurance tasks.
• Trains end users on the operation of software applications.
• Affords assistance in the development of end-user documentation.
• Provides ongoing support for software applications by identifying and resolving issues, escalating them as needed for timely resolution.
• Provides high-quality, customer-focused services.
• Runs reports and performs other tasks associated with the ongoing operation of the software environment.

Qualifications

• Education: Bachelor's Degree in Computer Science or related field.
• Experience: Related IT experience, ideally in healthcare IT environment, with 0-1 year required.

Additional Job Details

• Working Conditions: Hybrid with onsite work required in office, candidate must be flexible for weekly or monthly business needs. M-F Eastern business hours required. On remote workdays, employees must use a stable, secure, and compliant workstation in a quiet environment. Teams video is required and must be accessed using MGB-provided equipment.
• Pay Range: $62,836.80 - $89,762.40/Annual. Grade 5.

Benefits

Comprehensive benefits, career advancement opportunities, differentials, premiums, and bonuses as applicable, and recognition programs designed to celebrate your contributions and support your professional growth.