Applications Administrator 1, Digital Technology Solutions

About the role

Assist in the support, maintenance, monitoring, and implementation of the university’s enterprise systems and services in support of education, research, administrative, and other activities. Work closely with other members of the team to provide incident support, fulfill customer requests, and participate in the deployment of systems and services as part of the department’s ongoing initiatives.

Responsibilities

• Ensure the performance and reliability of systems.
• Maintain systems and applications, supporting and training users for system(s) and applications usage.
• Troubleshoot and resolve any related hardware, software, user access or other problems.
• Work on multiple, moderate projects as a project team member.
• Participate in projects to gather user requirements, design, configure, test and implement systems, applications and custom solutions.
• Collaborate with various teams for system configurations, support and integrations.
• Create and utilize standard operating procedures.
• Participate in peer knowledge sharing groups.
• Participate in tasks for business continuity and disaster recovery.
• Implement and support application security to ensure the confidentiality, integrity and availability of supported applications cooperatively with the Office of Information Security (OIS).
• Provide technical advice and expertise to faculty, staff, and students in the evaluation, selection, purchase, upgrading, and maintenance of software, hardware, and/or database system resources to meet user needs.
• Provide consultative, technical and training support and services to the user community to ensure problem resolution, system/data access, and optimal system performance.
• Perform related duties based on departmental need.

Requirements

• Working knowledge of computer systems, security, network and systems administration, data storage systems, virtualization, and cloud technologies.
• Critical thinking and decision-making skills.
• Project management skills and ability to prioritize.
• General knowledge of IT infrastructure and operations best practices.

Qualifications

• Bachelor's Degree in Information Technology, Computer Science, Information Systems, or a related field.
• Four (4) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.

Additional Qualifications

• Considered Experience assisting with the implementation of enterprise class IT technologies.

Physical Requirements/Work Environment

• Sitting - Continuously
• Repetitive hand motion (such as typing) - Continuously
• Hearing, listening - Continuously
• Talking - Continuously
• Standing - Often
• Walking - Often
• Lifting - up to 20 pounds
• Seldom

Compensation And Benefits

• Salary/Hourly Pay Rate Information: [[custRCM_PostingSalary]]
• Comprehensive Tuition Remission
• UC provides tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university.
• Roadsman Retirement Plans As a UC employee, you won’t contribute to Social Security (except Medicare). Instead, you’ll choose between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 14–18% of your salary based on position.
• Real Work-Life Balance UC prioritizes work-life balance with a generous time-off policy, including: Vacation and sick time 11 paid holidays and additional end-of-year paid time off (Winter Season Days) 6 weeks of paid parental leave for new parents

Highlights

• To learn more about why UC is a great place to work, please visit our Careers Page.
• UC is an E-Verify employer. If hired into this position, you will be required to provide satisfactory proof of employment eligibility by providing acceptable, original forms of identification for employment verification via the Federal I-9 employment verification process. Click here for a list of acceptable documents.

Important

• To apply you must create a profile and submit a complete job application through the UC applicant portal.
• We are unable to consider “easy apply” applications submitted via other websites.
• For questions about the UC recruiting process or to request accommodations with the application, please contact UC HR at jobs@uc.edu.
• Equal Opportunity Employer. Building a workplace where all qualified applicants will receive consideration for employment, including Individuals with Disabilities and Protected Veterans.

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