Administrator I, Application Systems

Responsibilities

• Ensure all environments are managed and maintained to meet service level agreements.
• Proactive monitoring and maintenance of Linux and/or Windows system environments.
• Provide responsive technical assistance and document configuration to support processes.
• Work with additional functional teams to ensure optimal operations and uptime of application environments.
• Support change control and testing processes for modifications to application systems.
• Develop strong working relationships with third party vendors.
• Analyze system for overall performance and give recommendations for improvements.
• Research and recommend innovative, and where possible automated approaches for system administration tasks.
• Identify approaches that leverage our resources and provide economies of scale.
• Quick, Efficient, and effective issue resolution with proactive communication to all stakeholders.
• Recommend, schedule, and perform improvements, patches, and reconfigurations.
• Develop, document, and maintain policies, procedures and associated training plans for system administration and appropriate use.
• Provide backup administration support to other teammates.
• Provide after-hours support.

Qualifications

• Associate’s degree in the field of Computer Science or equivalent work experience required.
• Hands-on enterprise application and hardware troubleshooting experience.
• Experience documenting and maintaining configuration and process information.
• Working technical knowledge of network, PC and platform operating systems including Windows, Unix, and RedHat Linux.
• Working knowledge of Linux Shell Scripting, Windows PowerShell Scripting, Oracle, and Microsoft database concepts.
• Working knowledge of Release Automation processes.
• Knowledge of applicable data privacy practices and laws; including SSAE16, HIPPA, and URAC.
• The ability to consistently interact cooperatively and respectfully with other employees.