Application Support Specialist
Innovee Consulting LLC · Troy, MI · 1 mo ago
On-siteInformation TechnologyContract
Responsibilities
- Respond to and resolve technical issues for court staff (including judges and judicial staff).
- LEARN the MiFILE application, and other Court specific technologies including courtroom audio visual/recording equipment, with the aim of supporting users in their everyday use of systems.
- Examples include stepping into a courtroom to troubleshoot AV or computer issues during court proceedings or helping staff with How do I questions.
- Interface with and escalate to County IT team for advanced support.