Application Support - Fixed Income Trading desk

About the role

We are looking for a highly technical Application Support Engineer to support Front Office Fixed Income eTrading platforms, with a strong focus on pre-trade workflows (pricing, quoting, execution).

Responsibilities

• Provide L1/L2 support for ION Front Office eTrading applications (Fixed Income / IRD)
• Troubleshoot trade lifecycle issues (capture, pricing, PnL, risk)
• Investigate trade and data breaks using SQL (positions, market data, reconciliations)
• Analyze issues across FIX, APIs, and messaging systems
• Support Orchestrade platform (configuration, workflows, trade events)
• Monitor and debug systems on Unix/Linux (logs, processes, performance)
• Build automation scripts (Python / Shell) for monitoring and reconciliation
• Support releases, deployments, and incident management
• Work closely with traders and developers to resolve issues and improve systems

Qualifications

• 3+ years of experience in Front Office Application Support within eTrading environments
• Strong understanding of Fixed Income products and pre-trade workflows
• Solid technical skills in Unix/Linux, SQL, and log analysis
• Familiarity with FIX protocol and electronic trading architecture
• Ability to operate in a high-pressure trading floor environment
• Strong communication skills — ability to interact directly with traders and quants
• Experience with ION (MarketView / Anvil) or similar pre-trade platforms is a strong plus