Application Support Engineer II- ERP SAP HANA

Responsibilities

• Provide Level 2 and Level 3 support for end-users in Finance (General Ledger, Accounts Payable, Accounts Receivable, Asset Accounting, Controlling) and Procurement (Procure-to-Pay, Purchasing, Inventory Management) processes.
• Perform technical troubleshooting, resolve application issues, and monitor system performance, jobs, and alerts using integrated tools.
• Schedule and manage background jobs using the Schedule Application Jobs application.
• Ensure compliance with SAP S/4HANA Public Cloud architecture principles, security policies, and operational standards.
• Assist the Finance team with configuration, issue resolution, and workflow management.
• Create, maintain, and deactivate user and worker accounts using SAP tools.
• Assign and manage business roles and restrictions to control access to applications, data, and system functionality.
• Support the semi-annual release adoption process, including regression testing and maintaining business continuity during the implementation of new SAP features.
• Oversee the development and maintenance of integration points between SAP S/4HANA and external procurement or invoice management systems.
• Facilitate API and iFlow integrations utilizing SAP Business Technology Platform.
• Collaborate effectively within a cross-functional team and comply with company hybrid work policies and office presence requirements.
• Serve as the primary functional lead to stabilize and optimize newly deployed Procure-to-Pay (P2P) processes.
• Work with business stakeholders and implementation partners to define and configure procurement capabilities, including advanced purchasing and contract management.
• Ensure procurement processes align with SAP S/4HANA Public Cloud standard capabilities.

  Qualifications

  • Bachelor’s degree in finance, Accounting, Information Technology, or a related field.
  • 4-6 years of hands-on functional experience with SAP ERP systems, with at least 2 years directly supporting SAP S/4HANA Public Cloud (or Private Cloud).
  • Deep functional knowledge and configuration experience in SAP FI (General Ledger, AP/AR, AA, CO).
  • Strong functional knowledge of the SAP Sourcing & Procurement module (MM/P2P) in S/4HANA.
  • Experience with the SaaS model of S/4HANA Public Cloud, including in-app extensibility and configuration tools.
  • Proven ability to troubleshoot complex issues and manage end-to-end incident resolution.
  • Excellent communication, analytical, and problem-solving skills.