Application & Support Engineer

Sim&Cure is a France-based digital start-up focused on improving neurovascular treatment of cerebral aneurysms. Sim&Cure has created a patient-based suite of products that is developed and delivered through an enriched partnership with Medical Device Companies. Sim&Size™ provides multiple device-specific modules as an interactive tool for clinicians to computationally model neurovascular implantable medical devices (IMDs). This device-specific instrument facilitates pre-deployment activities for treating intracranial aneurysms. Computational modeling of specific devices in the anatomy of a patient gives physicians more information and is meant to help the physician achieve the intended outcome for his or her patients.

About the role

The Territory Manager is a dynamic, multi-faceted role that combines strategic account management and expertise in clinical support. Reporting to the Director Product Life Americas, this role ensures the effective deployment of Sim&Cure products and solutions while driving business growth in the assigned area. The Territory Manager will collaborate closely with physicians, healthcare professionals, medical device representatives, and internal teams (Marketing and Training & Education) to enhance product adoption, build lasting customer relationships, and contribute to improved patient care.

This position requires a travel commitment of at least 75% and is remote, with candidates required to be located in the West or Central United States.

Responsibilities

• Strategic Business Planning and Commercial Management:
  • Develop and execute a Territory plan based on understanding the potential in each account to grow territory revenue and customer portfolio.
  • Manage end-to-end commercial relationships: write commercial proposals, drive contract negotiations, respond to calls for tender, oversee invoicing, and ensure after-sales support to secure long-term partnerships.
  • Build trust and challenge the status quo among physicians to modernize their procedures and maintain relationships with key stakeholders and decision-makers among hospitals and manufacturers.
  • Monitor and report on commercial performance, customer success KPIs, and market trends.
• Product Deployment & Technical Support:
  • Lead the installation and configuration of Sim&Cure products in clinical environments, ensuring systems are operational and meet clinical requirements.
  • Act as the primary contact, guiding healthcare professionals through the technical aspects of the product to enable seamless integration into their workflows.
  • Provide on-site and remote support to address technical issues during and after installation, ensuring minimal disruption to clinical procedures.
  • Collaborate with healthcare IT teams to resolve software and connectivity issues.
• Product Adoption, Clinical Expertise & Training:
  • Analyze customer needs, propose tailored solutions, and ensure seamless product adoption.
  • Collaborate with Marketing and Training & Education teams to deliver hands-on trainings, workshops, congresses, and other events to enhance customer proficiency.

Requirements

• Medical Device or Health Tech Sales/Commercial Experience (5+ years):
  • Proven experience in medical device sales, particularly in interventional neuroradiology, neurosurgery, or endovascular specialties.
  • Account management and territory planning experience.
  • Direct experience with RFPs, tenders, and contract negotiations.
• Technical Aptitude & Clinical Exposure:
  • Hands-on experience with technical product deployments in a clinical setting.
  • Experience supporting product installations, troubleshooting, and working with hospital IT teams.
  • Strong understanding of clinical workflows, especially in the angiography suite or cath lab.
• Industry Collaboration & B2B Partner Management:
  • Experience supporting or managing industry (B2B) relationships—especially with medtech manufacturers or distributors.
  • Background in coordinating trainings, events, and educational programs.

Qualifications

• Bachelor's degree required (Biology, Biomedical Engineering, Nursing, Business, or similar).
• Previous RN, RT, or former Clinical Specialist background considered a plus.
• Bonus: MBA or clinical certifications in neurovascular or radiology-related fields.

Skills & Competencies

• Strategic territory planning and data-driven decision-making.
• Strong interpersonal and communication skills; able to build relationships at all levels (surgeons, techs, purchasing, executives).
• Comfort with technical demonstrations, live case support, and training delivery.
• High adaptability in a startup or fast-paced environment.
• Solid knowledge of CRM tools, proposal writing, and performance reporting.

Add-ons: B2B partnerships, hospital sales, startup experience.

Benefits

• Attractive base salary and On Target Earnings.
• 401k.
• Medical, dental, and vision benefits.

Beyond remuneration, you will have the opportunity to progress in a scaling business.