Application Specialist, MI PET/CT

About the role

United Imaging is a leading global medical device developer and supplier with a diversified portfolio of advanced medical products, digital healthcare solutions, and intelligent solutions that cover the entire process of imaging diagnosis and treatment. From our North American HQ in Houston, we are expanding our customer sales and support structure, embracing the highest quality and craftsmanship in each of our medical imaging products.

As an Application Specialist for MI PET/CT Imaging, you will provide on-site application education for Positron Emission Tomography (PET) and Computed Tomography (CT), including product demonstrations, system updates, and upgrades for standard systems and applications. This role requires authenticity and integrity to build meaningful and lasting relationships with our customers.

Responsibilities

• Provide on-site application education for MI PET/CT systems, including product demonstrations, updates, and system upgrades.
• Offer customer consultation and support for workflow improvements, including clinical education, system parameter adjustments, and implementation of new methods and workflows.
• Deliver professional application support, resolving customer complaints efficiently both on-site and remotely.
• Support the sales team by conducting product demonstrations, preparing clinical case studies, presenting images to clinicians/physicians, learning about new products, and coaching new team members.
• Assist in developing and delivering application training courses, either on-site at customer locations or at United Imaging Headquarters and Training Center in Houston.
• Collaborate with R&D and CRM teams by communicating customer needs and providing troubleshooting expertise and insights.

Requirements

• Bachelor’s degree or higher in Molecular Imaging (MI), Positron Emission Tomography (PET) and Computed Tomography (CT), or a related field, or equivalent work experience.
• 5+ years of experience as a Molecular Imaging technologist in a clinical or healthcare setting.
• 3+ years of experience as an application specialist in a specific modality field.
• Experience in research or case studies in related areas is a plus.
• Computed Tomography (CT) experience and certification preferred.

Skills

• Strong team player with a positive attitude.
• Excellent interpersonal skills.
• Dedicated to providing exceptional customer service.

Benefits

• Medical, dental, and vision insurance.
• Short- and long-term disability insurance.
• Employee assistance program.
• Company-paid basic life insurance.
• 401(k) with employer match.
• Paid time off, sick leave, and 12 paid holidays.

Pay

Compensation decisions are based upon the candidate’s level of skill, qualifications, geographical location, and experience. The position may also be eligible to earn performance-based incentive compensation, such as cash bonuses.