Application Specialist - Materials

Essential Duties and Responsibilities

• Act as SME for all quality-related inquiries.
• Manage workflow of complaints to completion, including potential in-field investigation, organization of meetings with supply partners, and collaboration with internal Multivac teams to finalize all technical and commercial matters.
• Assist the organization by providing expert technical guidance and application expertise related to MULTIVAC Certified Materials.
• Facilitate customer opportunity development by managing in-field pre-sale product/application development needs and film trials as needed.
• Be available to travel and assist field personnel as necessary.
• Manage in-house film qualification program, including testing protocol, reporting, continuous improvement, and technical documentation, for all MULTIVAC U.S. sourced films so they officially become “MULTIVAC Certified Films.”
• Assist Business Unit Director in trials and qualifications of new materials as requested through Teams portal for Product Development.
• Manage requests accordingly through this system by assigning tasks and managing requested timelines appropriately.
• Partner with Technical Product Specialists and the Innovation Center to design and create tooling that supports product development efforts.
• Develop Application Data Sheets (ADS) and other related materials to support our training goals for internal and external customers.
• Perform other tasks as needed in support of internal and external customers.

Qualifications

• Bachelor’s Degree in related technical discipline or five years related experience in food packaging, processing, or related technology; or equivalent combination of education and experience.
• Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Proficient in Microsoft Office, particularly Word and Excel; working knowledge of ERP systems, database applications, contact management software, manufacturing software, and project management software.
• Current valid driver’s license and the ability to obtain a passport for travel as required by position.