Application Specialist, Bioprocessing

Job Responsibilities and Essential Duties

• Act as a trusted technical advisor demonstrating expertise in bioreactor systems, process control strategies including PID control and upstream process optimization.
• Deliver technical training programs for biotech and academic laboratories.
• Support driving customer adoption and enabling long-term success with implemented systems.
• Support the sales team by developing customized hardware and software configurations aligned with customer specific protocols and process requirements.
• Troubleshoot advanced bioprocess equipment such as bioreactors, automation platforms, and control systems.
• Work closely with the regional Territory Manager and their customers to identify and understand their process requirements during the quoting process. Facilitate configuring a quotation that matches the application.
• Provide information to the factory about product issues, customer feedback, and new feature requests.
• Guide customers through proper use of the equipment during onsite demos or in configuring equipment.
• Provide training as an instructor on Bioprocessing products.
• Work with customer service to establish reserve quantity of consumables and critical spare parts, particularly for sensors and single use bioreactors when assigned by manager.
• Maintain schedule of events and customer requests for demo equipment.
• Represent the company at tradeshows
• Perform onsite/virtual installations, training, and troubleshoot complex biological manufacturing processes.
• Advise customers on optimizing protocols (e.g., cell culture, fermentation, hardware implementation, control system optimization) and scale-up strategies.
• Provide feedback to R&D for product improvements, participate in beta site testing, and stay updated on competitor technology.
• Collaborate with customers to develop application notes, case studies and white papers to highlight process outcomes, innovative solutions and best practices in bioprocessing.

Minimum Requirements

• Bachelor’s degree in Biology/Biotechnology or a related Biochemical or Chemical Engineering field
• 5+ years’ experience in Bioprocess technology or a lab-based position using these products
• Advanced degree preferred

Required Knowledge, Skills and Abilities

• Excellent written and verbal communication
• Broad knowledge of industry standard mammalian and microbial cultivation techniques
• Knowledge of cell culture and fermentation reactor design with a strong understanding of bioreactor design principles across bench, pilot and production scales.
• Expertise includes scale up strategies and technology transfer, ensuring process consistency and performance across different system sizes and manufacturing environments.
• Deep knowledge in bioprocess engineering, biotechnology, or biochemistry.
• Hands-on experience with bioreactors, control systems, sensor technology and single-use technologies.
• Strong MS Office skills
• Excellent troubleshooting and problem-solving skills