Application Specialist

Key Responsibilities

• Provide SME-level support for SAP, Salesforce, and/or ArcGIS applications.
• Troubleshoot application issues and support incident and problem resolution.
• Support system configuration, user access, and application administration.
• Develop and maintain application knowledge articles and training materials.
• Support application onboarding, testing, and deployment activities.
• Train Tier 1 and Tier 2 staff on application functionality and troubleshooting.
• Cook with federal stakeholders and technical teams on application issues.

Required Skills And Qualifications

• 3+ years of experience supporting enterprise applications.
• Expertise in at least one platform (SAP, Salesforce, or ArcGIS).
• Experience with application administration and troubleshooting.
• Strong communication and documentation skills.
• Public Trust clearance eligibility.

Desired Skills And Qualifications

• Bachelor's degree in IT, GIS, MIS, or related field.
• Platform-specific certifications.
• Experience supporting federal IT environments (USDA or similar).

Pay

Competitive compensation offered.

Schedule

Full-time position.

Benefits

Healthcare benefits that start on your first day, commuter benefits, work-life balance, and the opportunity to work alongside an amazing and growing team.