Application Specialist

Offered salary is $172,000 per year for a 40-hour work week.

About the role

The Bank of Nova Scotia seeks an Application Specialist in New York, NY to lead production support for business-critical prime services application systems. Coordinate support activities across global teams located in the United States, Canada, Ireland, The United Kingdom, and India. Telecommuting and/or working from home may be permissible pursuant to company policies; when not telecommuting, must report to the New York City work site.

Responsibilities

• Ensure platform resilience and operational efficiency by supporting key processes and applications.
• Collaborate with cross-functional teams including developers, business analysts, and technology support to implement enhancements and resolve production issues.
• Manage incident response during critical application outages, coordinating with stakeholders and maintaining communication throughout the incident lifecycle.
• Administer the problem management process using the ServiceNow tool.
• Regularly utilize JIRA to manage production issues, track change requests, and collaborate with cross-functional teams including development, QA, and business analysts.
• Evaluate existing workflows and recommend enhancements to improve performance and efficiency.
• Participate in the planning and execution of application changes and release deployments.
• Coordinate with multiple stakeholders to address audit-related queries and action items.
• Maintain and update prime services support run books, ensuring offshore teams are promptly informed of any changes to support procedures.

Requirements

• Bachelor’s degree or foreign equivalent in Computer Science or a related field, plus three years of experience in the job offered or a related occupation (employer will accept two years of related work experience as satisfying the Bachelor’s degree requirement).
• Managing production issues and tracking change requests utilizing Atlassian Jira with experience coordinating numerous application releases.
• Administering incident and problem management processes utilizing ServiceNow, including handling critical application outages through effective stakeholder communication and coordination.
• Utilizing MS Excel, Unix/Linux systems, and SQL for generating daily and ad-hoc reports, analyzing complex database queries, and troubleshooting production issues.
• Working with Prime Services, Stock Lending and Borrowing, and Prime Brokerage, including managing critical tools for front, middle, and back-office operations.
• Working with electronic trading platforms including Order Management Systems (OMS) and Execution Management Systems (EMS) for trade capture, position management, settlement, and collateral management.
• Providing global production support to maintain platform stability and operational resilience.
• Working with Agile software development methodologies and utilizing DevOps practices, including Continuous Integration (CI) and Continuous Deployment (CD), to support and coordinate release management activities.
• Managing critical tools for use in Front Office trading to enable efficient risk management utilizing Splunk, VBA, Python, and monitoring tools including Geneos and Grafana.
• Experience in prime services, equities, flow, structured notes business, trade bookings, market data, trade life cycle, pricing, and valuations.
• Conducting critical changes to Front Office applications including maintaining Cloud servers and managing in-house Windows and Unix server environments for all Front Office applications.

Pay

$172,000 per year.

Schedule

40 hours per week.