Application Engineer - US

Responsibilities

• Administer, configure, and optimize assigned applications to ensure stability, performance, and user adoption.
• Monitor system health, troubleshoot issues and deliver solutions for complex technical challenges.
• Lead application lifecycle activities, including upgrades, patching and ongoing improvements initiatives.
• Partner with business stakeholders to translate requirements into scalable, secure technical solutions.
• Arcitect systems, integrations, and workflows that align with firm standards and best practices.
• Lead or support application deployments, automation initiatives, and new technology implementations.
• Perform comprehensive testing and quality assurance to ensure successful rollouts.
• Ensure all applications meet security standards, data protection requirements, and regulatory obligations.
• Conduct risk assessments, identify vulnerabilities, and coordinate remediation activities.
• Maintain documentation related to compliance, incident response, and security controls.
• Serve as the primary technical liaison to software vendors, tracking issues and recommending enhancements.
• Evaluate new software products and technologies in collaboration with vendor partners.
• Review vendor performance, SLAs, and contract terms to support strategic decision-making.
• Oversee project timelines, deliverables, and dependencies across internal teams and external partners.
• Create and maintain detailed documentation, including system configurations, SOPs, workflows, and user guides.
• Develop and deliver training for end users, technical teams, and business partners.
• Ensure documentation remains current following changes, upgrades, and new feature releases.

Qualifications

• Exceptional full-stack troubleshooting skills, leveraging deep system and application log analysis to diagnose and resolve root-cause issues.
• Strong PowerShell skills and experience with scripting languages for automation, upgrades, and configuration management.
• Advanced proficiency with Microsoft SQL, T-SQL, Windows and Linux OS, and core networking concepts.
• Familiarity with legal applications, security policies, and the packaging and deployment of applications.
• Advanced experience developing data flows with Integration Builder.
• Intermediate-level development experience with REST APIs.
• Expert knowledge of DMS, Records Management Systems, Intapp Wallbuilder, and security models.
• Experience with cloud platforms (AWS and Azure).
• Boomi development is a plus.