Application Engineer - Power Transmission Components

About the role

Location: Simpsonville, SC • Reports to: Application Engineering Manager • Employment Type: Full-time • Seniority Level: Entry-Level • Industry: Manufacturing | Mechanical Power Transmission Components | Engineering Services • Job Function: Application Engineering

We are seeking a dedicated Application Engineer to join our team. In this role, you will act as a functional engineer, driving improved decision-making and providing executional support for the business. You will support both internal and external customers by leading traditional Application Engineering projects and working to enhance overall engineering performance. Your goal will be to improve customer experience and business performance through continuous product enhancements. You will stay abreast of state-of-the-art technology and Dodge products, identifying technical and financial drivers for product solutions. You will strive to become the technical “trusted advisor” for our customers by providing consulting services.

Responsibilities

• Technical Proficiency – Drive improved decision-making and executional support for the business. Lead small projects requiring technical skills and basic project management. Innovate and implement industry-leading technologies to enhance technical support delivery. Emphasize critical thinking, root cause analysis, and problem-solving.
• Innovation and Creativity – Support the team in creating innovative solutions that exceed current technology performance. Demonstrate an entrepreneurial spirit with unique and creative ideas. Propose follow-up projects based on new ideas.
• Projects, Processes, & Tools – Apply Application Engineering processes and tools effectively. Communicate clearly, understand applications, use 2D and 3D CAD tools, and be aware of relevant industry standards.
• Knowledge Transfer – Develop technical/scientific knowledge for relevant processes and tools. Document and write technical reports independently.
• Strategic Vision & Leadership – Recognize opportunities for product enhancements or new product needs based on customer feedback. Share these ideas with the business team.
• Provide product and application-based technical customer service via phone, email, and chat.
• Provide technical expertise with product selection and installation support, recommending creative solutions to customer issues.
• Work directly with product designers to ensure model and drawing accuracy.
• Occasionally travel to provide on-site customer service, including training, installation support, and diagnosis.
• Collaborate with other business functions, including manufacturing, supply