Application Engineer I/II/Sr

About the role

Joining Greenheck Group means more than just starting a job; it's joining an award-winning culture that prioritizes your growth and development. Our unwavering commitment to supporting our team members both personally and professionally has earned us national recognition.

Responsibilities

• Provide assistance to product support team on moderately complex technical support via phone and e-mail for both internal and external sales people in the areas of product selection and application.
• Develop and communicate solutions for unique applications including design and special pricing.
• Gather information and provide resolution to complex field problems. May include travel for onsite support.
• Maintain working knowledge of industry codes and standards to determine product needs and requirements.
• Highlight and communicate key selling points of our current products for delivery to our sales teams and customers.
• Identify opportunities for process improvement and work to implement where applicable.
• Develop, organize, and present trainings to internal and external customers both onsite and offsite.
• Participate in offsite events including planning, set-up, and customer interactions.
• May participate in industry related associations.
• May provide mentoring, training, indirect supervision of other team members, or may have direct reports.
• Build rapport and relationships across rep network and sales channel.
• Document service calls to record data on product questions and field issues.

Requirements

• 0-2 years of relevant work experience in engineering required.
• 4 Year / Bachelor Degree in engineering required.
• 3-5 years of relevant work experience in engineering required.
• 2 Year / Associate Degree in engineering or equivalent years of job experience required.
• 4 Year / Bachelor Degree preferred.
• 6-9 years of relevant work experience in engineering required.
• 2 Year / Associate Degree or equivalent years of job experience required.
• 4 Year / Bachelor Degree preferred.

Qualifications

• As an Application Engineer i: 0-2 years of relevant work experience in engineering required. 4 Year / Bachelor Degree in engineering required.
• As an Application Engineer ii: 3-5 years of relevant work experience in engineering required. 2 Year / Associate Degree in engineering or equivalent years of job experience required. 4 Year / Bachelor Degree preferred.
• As an Application Engineer Sr: 6-9 years of relevant work experience in engineering required. 2 Year / Associate Degree or equivalent years of job experience required. 4 Year / Bachelor Degree preferred.

Skills

• Technical application support.
• Special product designs.
• Product roadmap input.
• Application training development.
• Competitor product identification.
• Process improvement opportunities.
• Customer relationship building.
• Service call documentation.

Benefits

Greenheck Group offers a competitive compensation package along with a comprehensive benefits program as part of our total rewards strategy. The starting base pay range for this position is $77,235-$130,485 and may vary based on factors such as job-related knowledge, skills, experience, and performance. Visit our Perks & Benefits page for more information on these offerings:

• Health & Family Support
• Financial Security
• Learning & Development
• Rewards & Recognition
• Wellbeing & Mental Health
• Work-Life Balance
• Fun Perks

Pay

The starting base pay range for this position is $77,235-$130,485 and may vary based on factors such as job-related knowledge, skills, experience, and performance.

Schedule

Work is performed in an office environment and requires the ability to operate standard office equipment, such as a computer and phone. Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial motions of the wrists, hands, and/or fingers. The person is required to have close visual acuity to perform an activity such as: preparing and analyzing data, and figures; transcribing; viewing a computer terminal; extensive reading. Occasional mobility required to attend in-person meetings and complete various office tasks.

Special Notation

SPECIAL NOTATION: The preceding statements are intended to describe the general nature and level of work being performed by people in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills. The Employer retains the right to change or assign other duties to this position.

Accommodations Request

To request an accommodation for the application or interview process, please email HR@greenheck.com with your name, job title, posting number, and requested accommodation.

Recruiting Fraud Alert

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Greenheck Group complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. To request an accommodation for the application or interview process, please email HR@greenheck.com with your name, job title, posting number, and requested accommodation. Recruiters will only direct candidates to apply through our official career page at https://greenheckgroup.com/careers/. We will never request payments, financial account details, or sensitive information such as Social Security numbers. If you’re unsure about the legitimacy of a message, please contact HR@greenheck.com for verification. If you're looking for a place to grow while working with happy, enthusiastic, values-based people, you'll enjoy your career with us!