Application Engineer I/II/Sr
About the role
The Application Engineer provides advanced technical application support, quotes special product designs, provides input on product roadmap and develops application training programs for internal and external customers in the HVAC industry. This position will be expected to build rapport and relationships across rep network and sales channel.
Responsibilities
- Aid product support team on moderately complex technical support via phone and e-mail for both internal and external salespeople in the areas of product selection and application.
- Develop and communicate solutions for unique applications including design and special pricing.
- Gather information and provide resolution to complex field problems. May include travel for onsite support.
- Maintain working knowledge of industry codes and standards to determine product needs and requirements.
- Highlight and communicate key selling points of our current products for delivery to our sales teams and customers.
- Identify opportunities for process improvement and work to implement where applicable.
- Maintain familiarity with competitor’s products and identify opportunities.
- Develop, organize and present training to internal and external customers both onsite and offsite.
- Participate in offsite events including planning, set-up, and customer interactions.
- May participate in industry related associations.
- May provide mentoring, training, indirect supervision of other team members, or may have direct reports.
- Build rapport and relationships across rep network and sales channel.
- Document service calls to record data on product questions and field issues.
Requirements
- 0-2 years of relevant work experience in engineering required
- 2 Year / Associate Degree in engineering or equivalent years of job experience required
- 4 Year / Bachelor Degree preferred
Qualifications
- 3-5 years of relevant work experience in engineering required
- 2 Year / Associate Degree in engineering or equivalent years of job experience required
- 4 Year / Bachelor Degree preferred
Skills
- Strong problem-solving and analytical skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office Suite
Benefits
Greenheck Group offers a comprehensive benefits package as part of our total rewards program. The starting base pay range for this position is $77,235-$130,485 and may vary based on factors such as job-related knowledge, skills, experience, and performance. Visit our Perks & Benefits page for more information on these offerings:
- Health & Family Support
- Financial Security
- Learning & Development
- Rewards & Recognition
- Wellbeing & Mental Health
- Work-Life Balance
- Fun Perks
Pay
The starting base pay range for this position is $77,235-$130,485 and may vary based on factors such as job-related knowledge, skills, experience, and performance.
Schedule
This is a hybrid role requiring 3 days in office per week following an onsite training period.
Special Notation
This is a hybrid role requiring 3 days in office per week following an onsite training period.
Accommodations Request
To request an accommodation for the application or interview process, please email HR@greenheck.com with your name, job title, posting number, and requested accommodation.
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